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Job Description Job Duties Establishes and maintains a solid base of customers via direct mail marketing or daily telemarketing to both new and existing customers in both table and slot player development. Provides casino service information to guests coordinates arrangements for guest activities and handles any problems that arrive. Attends special events and marketing functions. Issues complimentaries consistent with patron activity, department policy and regulatory guidelines. Does not have cash complimentary authority. Interacts with respective internal departments to ensure that patrons are receiving appropriate amenities; resolves any issues concerning the same. Provides Family Style Service at all times. May perform other duties as assigned. This is a generic position that reports both to Asian Marketing and Slot Player Development. Minimum Qualifications High school diploma required. Three years experience in a casino services and/or player development environment. Must have basic computer skills; Microsoft Office preferred. Must be detail oriented and organized. Must possess excellent verbal communication skills. Regular attendance for scheduled work required. Must follow the department service standards. Must be knowledgeable of the Casino Control Act and respective gaming regulations. About Us Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah's Resort. Caesars' Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah's Resort, located in the City's sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars' legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play. Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices. The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.