Communications Specialist Trainee / Specialist I
Storey, County of (NV) - Carson City, Nevada, United States,![Storey, County of (NV)](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Storey, County of (NV)
Overview
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Overview
Federal, state, and local codes, regulations, policies, and procedures pertaining to the Communications Center and its functions.Terms and acronyms commonly used in the assigned position; operating characteristics of the NCIS and CJIS systems and other software programs to understand and perform a variety of research.Operating characteristics of a variety of communications equipment and tools used in the area of emergency dispatch including TDD, radio scanner, intercom system, multi-channel radio system, Dictaphone recorder, and 911 system.EMD and fire district standards, policies and procedures mandated by the Storey County Fire Protection District.Streets, roads, businesses, neighborhoods, remote areas, boundaries, districts, geography, and zones that represent the geographical area of responsibility.Practices and procedures of dispatching law enforcement, fire, and EMS calls for service.Incident Command System.Multi-jurisdictional mutual aid agreements.Hazardous materials incident according to DOT guidelines.Resources and agencies available for referral.Principles of confidential file management and record keeping.Current practices, literature, and research methods in the field of communications and emergency management; fundamental principles and practices of local emergency management; training may be provided during employment.Applicable laws, codes, and regulations; legal, ethical, and professional rules of conduct for public-sector employees.Correct English usage including grammar, punctuation, and vocabulary.Ability to
Read and interpret street and geographical maps, aerial imagery, and GIS images.Receive, prioritize, and transmit a large volume of radio, telephone, and teletype transmissions properly, rapidly, efficiently, and effectively.Use and understand DOT North American Emergency Response Guide Book.Prepare clear and concise technical reports and correspondence; communicate findings clearly orally and in writing.Perform full CPR (maintain a valid certification)Use initiative and independent judgement within general policy guidelines.Deal courteously and communicate effectively with coworkers, the public, and others in a variety of different emotional states, from a variety of different backgrounds, and with different educational backgrounds and mental capacities; respond to and make decisions under stress of customers and others that may be confrontational and upset.Work varied days, hours, and shifts, including weekends and holidays, as needed.Effectively use basic modern office equipment including, but not limited to, telephones, fax machines, and copiers; personal computer programs such as Microsoft Windows and Office and effectively use computer applications related to the work including GIS and mapping software; type at a rate sufficient to perform assigned duties.Continue education and training to remain current on latest policies, practices, and required certifications.Represent the county in the court of law and testify on matters pertaining to the department.Pass a criminal background check.LICENSING, EDUCATION & OTHER REQUIREMENTSAny combination of training, education, and experience that would provide the required knowledge and abilities. A typical way to gain the required knowledge and ability is:Experience in police, fire, EMS, or other emergency functions and procedures may be preferred.Must obtain within the first year of employment the following certificates of completion: Incident Command System (ICS) Level 100, 200, 700, and 800Ability to successfully pass a background investigation to qualify for and maintain certification to operate NCIC, NCJIS, and related computers. Required certification must be maintained and current throughout duration of employment.The incumbent must complete the requisite training and certifications to advance to Communications Specialist I within a period of one (1) year in order to maintain employment.At the end of the successful trainee program and successfully completing all position requirements, the employee will be reclassified to Communications Specialist I.Military experience applicable to the duties of this position may be preferred.Must pass a criminal background investigation.Must possess and maintain a valid Nevada Class C Driver License.
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