Assistant Studio Manager Job at Orangetheory Fitness in Voorhees ...
Orangetheory Fitness - Voorhees Township, NJ, United States
Work at Orangetheory Fitness
Overview
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Overview
Here’s more of what the position entails:
- Computer savvy
- Enjoy being creative on social media platforms (Instagram, Facebook, & TikTok)
- Greeting everyone who enters the studio with enthusiasm, energy and knowledge
- Presenting the OTF concept to any interested consumers, also known as “intros”
- Working at our front desk which includes answering phones and talking to members among other tasks
- Giving studio tours
- Working hand-in-hand with trainers to guide intros through their first Orangetheory workout
- Selling memberships to help the studio thrive
- Following up on prospective clients
- Handling members’ concerns in a professional and objective manner with the goal of resolution
- Participating in marketing and outreach events
- Ensuring all areas of the studio are kept clean and organized
- Responsible for either an Open or Close shift, start/end time flexible to intros scheduled
- Work to put together 2 out-of-studio events each month
- In-studio / out-of-studio prospecting of new leads
- Marketing at events and by visiting companies to create relationships
- Conducts telephone inquiries/follow up calls/customer care calls on a daily basis
- In charge of email and text marketing campaigns
- Utilizing the Daily Production Model to complete the following each shift:
- 40 Leads Contacted (Missed Guest, Referrals From Existing Members, Package Holders, New Leads)
- 3 Corporate Visits
- 50 Promotional Cards passed out (Inside or outside the studio)
- Provides regular status reports and updates with the team and with studio management.
- Staying up to date on all OrangeUniversity training
- Must be able to participate in 1-2 OTF scheduled workouts per week
- Leads OTF studio tours with prospects and sign-up new members
- Attend all Corporate calls/meetings as well as attend monthly studio sales meetings/calls
- Attend a monthly meeting with a Studio Manager to report monthly sales/goals for next month
Assistant Sales Manager Skills:
- Excellent customer service skills
- Previous sales experience with strong sales skills
- Solid verbal and written communication skills required
- Functional computer skills – MS Word, Excel, basic computer use
- Flexible work hours to meet the needs of the business
- Positive and outgoing personality
Benefits:
- A competitive compensation plan with opportunity for advancement
- 401(k) with matching contribution after qualified time period
- Earned Paid Sick Leave Time
- Mentor coaching from ownership
- Free Orangetheory Fitness membership at Voorhees/Deptford/Washington Twp