Tbwa Chiat/Day Inc
Tbwa Chiat/Day Inc is hiring: Associate Manager- Visual Merchandi...
Tbwa Chiat/Day Inc - Boston, MA, United States, 02298
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Overview
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Overview
Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must-have fashion and key pieces that together are the foundation of a modern wardrobe.
Club Monaco was recently acquired by Regent, LP, a leading private equity firm based in Beverly Hills.
Position Overview The Associate Manager contributes to the financial growth of the company by ensuring customer service exceeds beyond expectations, operational integrity in how we operate, and development and promotability of our human resources. They will be responsible for supporting the goals of the company and individual store. The Associate Selling Manager can also have specialty within the store, including merchandising, inventory, or project-related.
Responsibilities Drive overall store productivity: lead the selling floor, drive individual and team sales/productivity
Create and foster a database of Club Monaco customers
Implement a Personal Shopper Program
Provide unsurpassed customer service at all times
Implement a monthly outreach program to update client base as new product reaches the store
Brainstorm ideas for in-store events
Partner with store management team and district manager to execute store events
Field customer inquiries, including questions about a specific product, quality issues,
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