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This Audio Visual Support Analyst role provides audio and video support for university-sponsored events. Work typically involves a combination of installation, configuring, troubleshooting, and maintenance of a variety of audio amplification and/or video recording equipment as well as associated post-event editing tools. Assists in design, needs determination, and budget analysis for equipment purchases and AV environments.

What You’ll Do – Position Responsibilities:

• Perform day-to-day audio visual (AV) functions, including scheduling, troubleshooting, and equipment installation/repair.
• Operate and maintain AV equipment for live events.
• Identify causes of hardware and software problems and take appropriate action to resolve them.
• Install, configure, upgrade, and repair a variety of software and hardware.
• Maintain records and supplies associated with assignments.
• Deploy new AV hardware and software, maintaining equipment as needed.
• Assist in the installation of AV equipment in classrooms.
• Evaluate technology products and recommend appropriate implementation.
• Maintain a high degree of technical knowledge on technology related to audio and video through research and training to such a degree necessary to perform daily tasks and recommend products for departmental and customer purchases.
• Respond to and resolve user support requests.
• Knowledge of positive customer service techniques.
• Establish and maintain effective communication with customers, other technology specialists, and vendors about services.
• Research and implement best practices to resolve equipment issues.
• Collaborate and team with others on a variety of projects.
• Develop and maintain a positive service orientation.
• Perform additional responsibilities as assigned.

• Skill in setup, installation, and operation of audio and video hardware and software.
• Skill in providing training on technology tools and topics.
• Skill in both verbal and written communication.
• Skill in communicating with individuals from various departments across the university campus as well as outside equipment vendors.
• Skill in time and stress management.

• Typical work environment is indoors in a conditioned space.
• There are some events that require outdoor work.
• Typical work times are 8 to 5 M-F.
• There are some events that require after-hour and weekend work.
• May be required to move and lift materials and equipment weighing up to 75 pounds.

• Work is performed under direct supervision, with latitude for independent decisions.

Lamar University is an accessible global university for life-long learners with a passion for broad-based community engagement. As a vital contributor to the socioeconomic wellbeing and resilience of the Gulf Coast region, our expertise is recognized locally and beyond. Lamar University is home to more than 17,000 students and is among the fastest growing Texas colleges and universities. LU is a member of The Texas State University System, which is the first higher education system of Texas and maintains the lowest average tuition and fees of any university system in Texas. With more than 100-degree options and a community that cares, Lamar students are always proud to be Cardinals.

Lamar University is committed to fostering a culture where students, faculty, and staff of all backgrounds can learn, work, and serve.

• Life insurance
• State of Texas Retirement plans
• Tuition covered at 100% for employees, spouses, and/or eligible dependents.
• Paid time off – vacation, sick, and holidays.
• Associates degree in a related area plus four years of relevant experience (a combination of relevant college coursework/training plus relevant work experience may be used to total four years of experience).
• Must have at least one year of customer service experience.

EEO Statement: Lamar University is an Equal Opportunity Employer.

Veteran's Preference Statement: Lamar University is proud to provide employment preference to veteran applicants in accordance with Texas 805 Government Code, Section 657.003.

Security Sensitive Statement: This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.

Salary: $40,192 - $52,250

Work Hours: Typical work hours are 8 to 5 M-F, with some events requiring after-hour and weekend work.

Application Information:

Posting Date: 02/25/2025

Close Date: 05/26/2025

Open Until Filled: No

Special Instructions:

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * Are you claiming Veteran's Preference in accordance with Texas Senate Bill 805, Section 657.003? PLEASE READ IMPORTANT INSTRUCTIONS: To be considered for Veteran's Preference, applicants must complete and email to jobs4vets@lamar.edu a Standard Form 15 located at https://www.opm.gov/forms/pdf_fill/sf15.pdf to include the required documents per the instructions on the form. Emails MUST also include position titles and posting numbers for each and every position applied for. APPLICANTS WHO FAIL TO EMAIL ALL REQUIRED DOCUMENTS BEFORE A POSTING CLOSES WILL NOT BE AWARDED VETERAN'S PREFERENCE.
  • Yes
  • No
• * Do you have at least one year of customer service experience?
  • Yes
  • No
• * Do you have an associate's degree in a related area plus four years of relevant experience (a combination of relevant college coursework/training plus relevant work experience may be used to total four years of experience)?
  • Yes
  • No

• Resume
• Cover Letter

• Miscellaneous