Conversation Designer
META - Burlingame, California, United States, 94012![META](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
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Overview
Conversation Designer Responsibilities:Design conversational experiences that are intuitive, engaging, and aligned with business objectives and technical capabilities.Collaborate with cross-functional teams to ensure seamless integration of conversation design with technical capabilities.Continuously experiment and gather insights to refine conversation design and improve user experience.Work closely with language designers to ensure response design aligns with brand persona and target audience preferences.Stay up-to-date with industry trends and advancements in LLMs to inform conversation design decisions.Develop high-quality scripts for audition and recording sessions that accurately capture characters' unique personalities, emotional range, and product/game understanding within their narrative/use case context.
Minimum Qualifications:3+ years of experience in conversation design, UX design, or a related field.Experience crafting engaging and natural language that aligns with brand, tone and voice.Experience in designing conversational interfaces for chatbots, agents, copilots, voice assistants or related work.Proven knowledge of conversation principles, psychology, and language.Knowledge of character development and storytelling principles to create immersive conversational experiences.Demonstrated emotional intelligence and experience conveying empathy and understanding through conversational interfaces.Experience creating personas and characters for conversational interfaces that resonate with target audiences.Proven communication and collaboration skills.Experience working in a fast-paced environment and adapting to changing priorities.Proven analytical and problem-solving skills.Familiarity with LLMs and their applications in conversation design.Portfolio featuring examples of conversational experiences and/or character/ persona development.
Preferred Qualifications:3+ years of experience shipping conversational experiences or AI products.Knowledge and experience with natural language and generation systems.Previous experience designing for Assistant, AI, machine learning, or AR/VR products Created multiple demos or prototypes showcasing conversational design.Experience driving and iterating at every phase of design, from paper to pixels.Knowledge of NLU design and its evolution with LLMs.Experience with continuous experimentation and gathering insights to inform design decisions.
About Meta:Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$113,000/year to $162,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.PandoLogic. Keywords: Voice Designer, Location: Burlingame, CA - 94011 , PL: 594524195