Barracuda Staffing & Consulting is hiring: Service Writer in Tuls...
Barracuda Staffing & Consulting - Tulsa, OK, United States, 74145
Work at Barracuda Staffing & Consulting
Overview
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Overview
- Write up quotes/estimates based on the need of service.
- Create accurate, detailed invoices based on services provided.
- Placing parts orders, pull parts from inventory, and track parts orders for shop.
- Keep customers informed of progress of service / schedule service deliveries and/or pickups.
- Maintain all documentation related to work/repair orders, and invoices organized.
- Verify all final invoices and reconcile work performed to ensure proper services were provided.
- Write up RO’s (repair orders) for all new equipment.
- Coordinate with warranty/insurance department to ensure proper paperwork is on file.
Requirements:
- Excellent verbal and written communication skills.
- Ability to provide customer service in person or over the phone as well as email.
- Stay current through reading and/or training of products sold/serviced by store.
- Proven ability to build and maintain relationships with clients.
- Computer skills: MS Office, emails, and ability to navigate through computer systems.
- High School Diploma or GED.
- Ability to work independently (self-starter).
- Prior equipment service and service writing experience.
- Prior leadership experience in a service department.
- Ability to safely operate forklift (when necessary).