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Broward County Board of Commissioners

is seeking qualified candidates for the position of Systems Network Analyst, Senior - Libraries Information Technology.

Benefits of Broward County Employees

1. Eleven (11) paid holidays each year
2. Vacation (Paid Time Off) = 2 weeks per year
3. Up to 40 hours of Job Basis Leave for eligible positions
4. Tuition Reimbursement (Up to 2K annually)
5. Paid Parental Leave

Health Benefits

1. High Deductible Health Plan - bi-weekly premiums: Single $10.90 / Family $80.79
2. Includes a County Funded Health Savings Account of up to $2400 Annually
3. Consumer Driven Health Plan - bi-weekly premiums: Single $82.58 / Family $286.79

Florida Retirement System (FRS) - Pension or Investment Plan

1. 457 Deferred Compensation employee match

The Libraries Information Technology section is seeking a highly talented Senior Analyst to provide hardware, software and network support for Libraries systems and network infrastructure.

The purpose of this position is to provide hands-on technical support in a multi-platform and geographically dispersed environment. This position is responsible for infrastructure management, support, and troubleshooting, as well as supporting hardware, software, networking and third-party products. Thorough knowledge of Microsoft Windows Server and VMWare is required. Candidates for this position must agree to work flexible hours and weekend shifts.

Key Responsibilities:

1. User Account Management: Granting and managing user access to network resources following the principle of least privilege.
2. Cloud Environment Support: Providing technical support for resources hosted in our cloud environments.
3. Security Vulnerability Remediation: Working with the team to identify and remediate security vulnerabilities.
4. On-Call Support: Participating in the on-call rotation to provide support.
5. Printer Server Management: Managing and maintaining the organization's print servers.
6. DHCP Management: Processing and supporting new DHCP reservation requests.
7. Manages and administers the virtual infrastructure.
8. Provides support: Troubleshoots and resolves computer problems.
9. Completes ad-hoc projects.
10. Analyzes systems designs.
11. Installs and configures hardware and software.
12. Continuous Education: Performing technical research and development.
13. Performs related work as assigned.

Minimum Education and Experience Requirements

Requires a two (2) year degree from an accredited trade, technical or vocational school, college or university with major coursework in computer science or closely related field.

Requires four (4) years in supporting users and analyzing computer systems or closely related experience.

Preferences:

• Bachelor's Degree or higher in relevant field
• VMware Certified Professional (VCP)
• Microsoft Certified: Windows Server Hybrid Administrator Associate
• Cisco Certified Network Associate (CCNA)
• 4 years' experience supporting virtual servers in a VMware ESX environment
• 4 years' experience supporting Server or Cloud Technologies
• 4 years of hands-on experience supporting public library specific solutions
• 4 years' experience supporting unified endpoint management or mobile device management solutions

General Description:

Performs advanced professional, technical and analytical work with administrative responsibility in automation systems implementation and development.

Works independently, under limited supervision, reporting major activities through periodic meetings.

Duties and Responsibilities:

1. Provides design, procurement, implementation, and administration of the network infrastructure.
2. Analyzes, diagnoses, and rectifies issues related to server and/or desktop/laptop computer problems.
3. Completes ad-hoc projects based on end user and IT analyst needs.
4. Performs change control tasks.
5. Performs analyses of systems designs, develops applications, and documents work flow and processes.
6. Provides help desk support.
7. Provides systems administration for servers, patch installation and upgrade maintenance.
8. This position may require localized travel throughout Broward County.

Physical Demands

Performs medium work that involves walking, standing, stooping or lifting all of the time.

Unavoidable Hazards (Work Environment)

Involves routine and frequent exposure to electrical shocks.

Competencies

• Tech Savvy : Anticipates and adopts innovations in business-building digital and technology applications.
• Manages Complexity : Makes sense of complex, high quantity, and sometimes contradictory information.
• Cultivates Innovation : Creates new and better ways for the organization to be successful.
• Action Oriented : Takes on new opportunities and tough challenges with a sense of urgency.
• Plans and Aligns : Plans and prioritizes work to meet commitments.
• Courage : Steps up to address difficult issues.
• Self-Development : Actively seeks new ways to grow and be challenged.

County Core Values

• Collaborates : Building partnerships and working collaboratively with others.
• Customer focus : Building strong customer relationships.
• Instills trust : Gaining the confidence and trust of others.
• Values differences : Recognizing the value that different perspectives and cultures bring to an organization.

Americans with Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer committed to inclusion.

Emergency Management Responsibilities

During emergency conditions, all County employees are automatically considered emergency service workers.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity.