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Campaign & Creative Manager II, Amazon Advertising At Amazon Advertising, we sit at the intersection of advertising and eCommerce. With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the customer experience and generate a positive return on investment for our advertising partners. We strive to make advertising relevant so that customers welcome it - across Amazon’s ecosystem of mobile and desktop websites, proprietary devices, and Amazon Advertising. If you’re interested in innovative advertising solutions with a relentless focus on the customer, you’ve come to the right place Key job responsibilities Project managing the execution of advertising campaigns with internal Design, AdOps, Quality Assurance and various account teams. Manage the troubleshooting of issues as surfaced during the campaign life-cycle. Dive deep on data to develop and manage process and product improvement projects with internal stakeholders to improve cross-vertical/cross-locale efficiencies. Manage end-to-end campaigns for specific areas of business. Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per standard operating procedures (SOP) and SLA. Follow established SOPs, and invent and simplify when needed. Meets business metrics and goals, i.e., and service level agreements (SLAs) production, and quality targets. Maintains records of day-to-day work by updating trackers or workflow tools. A day in the life You will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns aimed at helping advertisers grow their business and marketing objectives while upholding our end customers’ experience. You will work with internal stakeholders to deliver results that matter to our advertisers for long-term growth. Campaign & Creative Managers provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. This means diving deep on campaign management workflow improvements, analyzing defects and developing programs to fix root causes, and developing scalable mechanisms to deliver results. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills. About the team This role may support various categories/verticals based upon the needs of the business. Campaign & Creative Managers (CCM's) work with advertisers, AEs, AMs, AdOps, Design, among other teams to ensure flawless campaign delivery. BASIC QUALIFICATIONS Bachelor's degree 4 years of digital advertising and client facing roles experience Experience analyzing data and best practices to assess performance drivers Expertise in written and verbal communications. Being able to convey messages, push-back when required and sustain relationships with stakeholders and clients. PREFERRED QUALIFICATIONS 3 years of client or vendor facing roles with a focus in relationship management and negotiation skills experience Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. Posted: February 14, 2025 (Updated 10 minutes ago) Posted: November 29, 2024 (Updated 12 minutes ago) Posted: November 29, 2024 (Updated 12 minutes ago) Posted: January 31, 2025 (Updated 16 minutes ago) Posted: February 2, 2025 (Updated 16 minutes ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. J-18808-Ljbffr