Database Analyst User Experience Job at University of North Caro...
University of North Carolina at Chapel Hill - Chapel Hill, NC, United States, 27599
Work at University of North Carolina at Chapel Hill
Overview
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Overview
IEED - Innovate Carolina-201420
Career Area:Research Professionals
Is this an internal only recruitment?:No
Posting Open Date :03/04/2025
Application Deadline:03/18/2025
Position Type:Permanent Staff (SHRA)
Position Title:Soc/Clin Research Specialist - Journey
Salary Grade Equivalent:GN11
Working Title:Database Analyst User Experience
Position Number:20031606
Vacancy ID:P020188
Full-time/Part-time Permanent/Time-Limited:Full-Time Permanent
Hours per week:40
Work Schedule:Monday Friday (Hours may vary)
Work Location:CHAPEL HILL, NC
Position Location:North Carolina, US
Hiring Range:$64,000 - $75,000
Pay Band Information:To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.
Be a Tar Heel!:A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nations top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose of Organizational Unit:The Office of the Vice Chancellor for Innovation, Entrepreneurship and Economic Development (IEED) leads the University in its goal to uncover and unleash the vast innovation potential of faculty, students, staff, alumni and stakeholders. IEED works with leadership across campus to set strategy, provide central services, establish and foster partnerships, and garner resources to support the Universitys innovation, entrepreneurship and economic development agenda. UNC-Chapel Hill is generating ground-breaking ideas through research to become a leading fundamental and translational research university. IEED uses a federated model to strengthen the innovation ecosystem that consists of an extensive network of University-facilitated programs. This network of students, faculty and staff are working together to tackle the most challenging problems in North Carolina and the world.
Position Summary:This position serves as a technical operational manager for the Innovate Carolina Data Hub in the Salesforce.com platform and related apps. This role works with its supervisor to understand database development strategy and implement solutions through the existing Salesforce database. It implements database customizations to help users within Innovate Carolina and in partner organizations efficiently manage programs and program evaluation. It integrates Salesforce with apps such as FormAssembly, Zapier and iContact for workflow automation. Within Salesforce, we customize objects, fields, page layouts, flows, email alerts, reports and dashboards. Examples of tasks include writing Salesforce Flows and testing them; creating and testing forms in FormAssembly and connecting them to our Network Database in Salesforce; developing standard terminology and formats for data; and documenting technical and user processes. The role requires strong communication skills to set realistic expectations with stakeholders and the ability to work independently, as well as part of a team. It helps to mentor student interns, and it may manage their projects and schedules.
Minimum Education and Experience Requirements:Bachelors degree in a discipline related to the field assigned and one year of related training or experience; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Required Qualifications, Competencies, and Experience:Experience with Salesforce.com is required. Experience with MS Office (Word, Excel, and PowerPoint) in the Windows OS environment is required.
Also required: training and experience in project management and/or consulting methods; and ability to read, analyze and report on research data.
Experience with Salesforce.com-related apps such as FormAssembly, Zapier, and Blackthorn Events is preferred. Experience with CSS/HTML is preferred.
Campus Security Authority Responsibilities:Not Applicable.