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Job Posting Description

At Boston Children's Hospital, the quality of our care and our inclusive hospital working environment are rooted in the diversity of our staff. Serving patients from local communities and over 160 countries worldwide, we are dedicated to reflecting their diverse cultures and providing opportunities for our team. Here, different talents pursue common goals, voices are heard, and ideas are shared. Join us to see how your unique contributions can make a difference in lives, including yours.

Responsibilities of the Emergency Communications Specialist:

• Receive clinical information from healthcare providers effectively.
• Identify and triage referrals for critically ill and injured patients.
• Document relevant information accurately in hospital databases.
• Participate in departmental committees, attend regular meetings, and engage in ongoing education, along with other administrative duties as needed.
• Handle multiple crises simultaneously while maintaining composure and efficiency.
• Work a 36-hour rotating schedule including days, nights, and weekends.

Qualifications:

• At least 2 years of administrative experience with a high level of accountability is preferred.
• Knowledge of medical terminology gained through work experience or training.
• Flexible schedule, ability to take direction from various sources, and excellent customer service and attention to detail.
• Bachelor's Degree preferred.
• Dispatch operations and/or EMT experience is preferred.
• Strong communication skills.
• Experience in hospital or healthcare triage is strongly preferred.
• Ability to work effectively as part of a team.

Note: Sign-on bonus of $2,500 is available for candidates who have not worked at BCH in the past 2 years.

Boston Children's Hospital offers competitive salaries and comprehensive benefits, including flexible schedules, affordable health, vision, and dental insurance, child care and student loan assistance, generous time off, 403(b) retirement plan, pension, tuition and license/certification reimbursement, cell phone discounts, and discounted T-pass rates. Experience the rewards of passion and teamwork.

All employees are required to be vaccinated against COVID-19 and Flu, unless eligible for medical or religious exemptions.

Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. We consider qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability.