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Join to apply for the Library Technician POS#117000223 role at Sheboygan County

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Join to apply for the Library Technician POS#117000223 role at Sheboygan County

Position Overview

Join our team at Cumberland County Public Library, where service meets community impact. As a significant part of county government, the library provides a wide range of informational and recreational resources to residents of Cumberland County and neighboring areas. In this role, you'll perform essential circulation duties and deliver proactive, friendly customer service to ensure patrons have an exceptional experience. If you're passionate about connecting people with information and creating a welcoming library environment, we encourage you to apply.

Examples of Duties

• Meets customer needs by performing circulation duties that include check out and check in of library materials; registration of new library accounts and updating existing accounts; explaining and collecting fines & fees
• Assist customers with author, title and subject searches; and placing requests on unavailable items for customers
• Answers phones and queries and/or refers to correct department; promotes library services and programs
• Selling of Friends of the Library merchandise and discarded materials
• May go to the bank to pick up change for the change machine and/or cash register
  
  

Minimum Qualifications

High school diploma or GED and one (1) year of public contact experience and familiarity with basic library procedures and a demonstrated knowledge of computers. Must be able to spell accurately and possess keyboarding skills.

Knowledge, Skills And Abilities

• Knowledge of library policies and procedures regarding card registration, public computer use, and fee assessments
• Knowledge of the library collection
• Knowledge of online public catalog
• Knowledge on the use of photocopiers, fax, and change machines, public computer reservation software, room reservation software and self-checkout machines
• Knowledge of current resources and content available on the library website
• Ability to operate library automation system and the online public catalog
• Ability to maintain accurate statistics and prepare routine reports
• Ability to follow instructions
• Ability to communicate clearly
• Ability to maintain effective working and interpersonal relationships with co-workers and the general public
  
  

Conditions Of Employment

Successful candidates who receive a conditional offer of employment with Cumberland County must pass pre-employment screenings, including criminal history checks and drug screenings, as required by Cumberland County Policies and Procedures, prior to beginning work or receiving a final offer of employment. Refusal to submit to testing or testing positive for prohibited substances will result in the withdrawal of the conditional employment offer.

Cumberland County is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind. All employment decisions at Cumberland County are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other status protected by applicable laws and regulations. We encourage applications from all qualified individuals and will provide reasonable accommodations for qualified individuals with disabilities in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Cumberland County offers a generous benefit plan including a Government Retirement Plan, 13 paid holidays per year and an Employee Wellness Center Clinic.To see more information about the benefits offered to employees Click here

01

Are you willing and available to work schedules that include evening hours until 7pm and rotational library specific weekend hours? (See Library website for hours)

• Yes
• No
  
  

02

Are you able to push loaded book carts and perform work that requires stooping and bending?

• Yes
• No
  
  

03

How many years of professional experience do you have in direct customer service either in person or over the phone?

• 5+ years
• 3 - 5 years
• 1 - 2 years
• Less than 1 year
• None
  
  

04

How much experience do you have using word processing software or using email?

• 5+ years
• 3 -5 years
• 1 -2 years
• Less than 1 year
• None
  
  

05

Do you have experience working with money?

• Yes
• No
  
  

06

Please verify that your application includes the following information: * Employment history including salary, employer address and phone number, supervisor's name, and reason for leaving each employer. * Applications without the above information will be considered incomplete and NOT move forward in the process. * Resumes can not be considered as a substitute for submitting a formal application. Please take a moment to review this application in its entirety to ensure completion of each segment. [DO NOT SUBMIT A BLANK APPLICATION] * Check yes to verify that you understand and I have read the above statement.

• Yes
• No
• Required Question

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Government Administration

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