Executive Director of Student Persistence - Massachusetts College...
Massachusetts College of Liberal Arts - North Adams, Massachusetts, us, 01247![Massachusetts College of Liberal Arts](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Massachusetts College of Liberal Arts
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Executive Director of Student PersistenceCategory:
AdministrativeDepartment:
AdministrativeLocations:
North Adams, MAPosted:
Aug 16, 2024Closes:
Open Until FilledType:
Full-timePosition ID:
180108About Massachusetts College of Liberal Arts:At MCLA, we're here for all - and focused on each - of our students. As a 2024 Top Ten Public College, classes are taught by educators who care deeply about teaching and about seeing their students thrive on every level of their lives. Nearly 93% of our graduates land competitive jobs or are accepted by some of the best grad schools in the country. We engage in the most nationally relevant conversations by hosting some of the most celebrated thinkers and speakers on our campus in the Berkshires of Massachusetts, an area known for its mountain ranges, hiking trails, and panoramic views.Job Description:The Executive Director of Student Persistence works in MCLA's Academic Affairs division under the direction of the Provost and Vice President of Academic Affairs. The Executive Director is responsible for overseeing all MCLA student transitions to campus: first-year students, transfers, and students returning from a leave, suspension, or dismissal. The Executive Director provides leadership for the College's advising and student tutoring programs, with a specific focus on student retention and timely graduation; administers, supervises, and evaluates the performance of all unit academic and support personnel; and evaluates educational support systems, programs, courses, and services that are related to student engagement and persistence.DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES:Provide leadership for the planning, development, implementation, coordination, and evaluation of the College's student advising and support initiatives with a focus on retention and timely graduation.Provide leadership, oversight and administrative support for tutoring programs and services, Disability Resources, and TRiO.In collaboration with the Provost, determine appropriate strategies to meet enrollment and retention goals, oversee the case management process for students served and ensure that the goals and retention practices are in line with institutional goals, utilizing data and reports.Utilize student information system and potential student success platforms to maintain case management of students served including data entry, tracking, and reporting.Oversee programs for undeclared students, including managing advising, outreach activities, and events.Advise and coach all students on navigating College systems and processes, especially situations that may be complex or loaded: dismissal appeal, grade appeals, petition for reinstatement, etc.Collaborate with the Center for Teaching and Learning and the Dean of Academic Affairs to support faculty on student advising with a focus on retention and timely graduation.Oversee student coaching and academic interventions that target high-risk student populations by identifying and addressing barriers to student success.Develop and oversee promotion and delivery of workshops and events to encourage student engagement and retention, collaborating with offices across the College.Manage the New Student Onboarding Canvas course with partners in Student Affairs and the Office of Admission to ensure the seamless transition of new students through the later stages of the enrollment funnel.Work in partnership with Student Affairs colleagues on new student orientation initiatives and programming.Utilize data-driven strategies and best practices to inform college readiness and student success strategies and address matters related to student retention and timely completion.Serve as departmental representative for advising and support programs during Admissions and other College events.Prepare and administer annual budget for assigned areas while advocating for the educational and support needs of students.Supervise, mentor, and evaluate assigned personnel, provide onboarding for new hires.Participate in professional opportunities that provide awareness of best practices as related to student retention and success.Perform other related duties as assigned to support student success at MCLA.Requirements:Master's degree in a related field required.Strong written and oral communication skills.Five to seven years of progressive responsible experience in admission/enrollment/advising/academic support.Strong computer skills, particularly Microsoft Excel and CRM software.Demonstrated understanding of best practices in enrollment communications and ability to strategically construct customized communication plans across the student lifecycle.Previous supervisory experience.Quantitative skills and the ability to analyze data for purposes of retention and persistence analysis.Ability to work effectively with campus constituents to meet institutional retention and graduation goals.Ability to creatively and accurately articulate the goals of a liberal arts college.Application Instructions:This is a full-time benefited position in the APA bargaining unit. Annual salary range is $95,000 - $105,000. Applicants should electronically submit an application by clicking on the APPLY NOW button below.
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