Technical Writer :: Raleigh, NC (Hybrid)
ARK Solutions, Inc. - Raleigh, North Carolina, United States, 27604Work at ARK Solutions, Inc.
Overview
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Overview
is looking for
Technical Writer!
Position:
Technical Writer
Location: Raleigh, NC (Hybrid)
Duration: 12 Months and possibility of extension
Description:
The Technical Writer will create technical documentation, including standard operation procedures, user documentation, how-to guides, integration guides, computer systems operation guides, and product specifications. They work with other technical experts, such as engineers and software developers, to ensure that the information they provide is accurate, well formatted, and easy to understand.
Objectives of this role:
Develop comprehensive documentation that meets organizational standards
Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content
Write user-friendly content that meets the needs of target audience, turning insights into language for user success
Evaluate current content and ensure it is up to date
Day-to-day Responsibilities:
Research, outline, write, and edit content, working closely with various departments to understand project requirements
Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation
Work with development and support leads to identify documentation repositories, revise, edit, and determine best solutions for data compilation and centralized storage
Develop content in alternative media forms for maximum usability, with consistent voice across all documentation
Determine the clearest and most logical way to present information for greatest reader comprehension
Analyze information required for the development or update of policy, procedure, and form documentation
Review and/or copyedit content developed by other members of the team.
SkillsRequired / DesiredExperience
Bachelor’s or Master’s degree in Technical Writing, Computer Science, Information Technology, or a related field is preferred but not requiredDesired2 Years
Two or more years of experience as an effective technical writerRequired2 Years
Proven ability to quickly learn and understand complex subject matterRequired3 Years
Experience in writing documentation and procedure manuals for various audiencesRequired3 Years
Superb written communication skills, with a keen eye for detailRequired2 Years
Strong research skills, attention to detail, and proficiency in grammar and styleRequired2 Years
Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical supportRequired2 Years
Ability to handle multiple projects simultaneouslyRequired2 Years