The Dinerstein Companies is hiring: Community Manager in Columbus
The Dinerstein Companies - Columbus, OH, United States, 43224
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Overview
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Overview
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Position & Responsibilities
- The Community Manager is the face of the property, the leader of the team, and the on-site representative of The Dinerstein Companies. This individual is responsible for both the successful performance of the property and the success of the on-site management and maintenance team.
- Recruit, mentor, and coach team members to ensure policies and procedures are performed as defined.
- Develop team by ensuring they have the appropriate training and resources needed to excel.
- Address and resolve customer service concerns in a timely and professional manner.
- Promote a positive work environment that encourages collaboration and teamwork.
- Ensure that daily tasks and follow-ups are completed and documented.
- Maintain a high energy and professional demeanor.
Financial and Operational Responsibilities
- Manage on-site revenue and expenses to plan and provide explanations for monthly financial variances.
- Maximize income opportunities through strategic pricing and ancillary opportunities.
- Identify opportunities for cost savings and improved efficiencies in operational expenses.
- Proactively implement solutions when occupancy falls below budgeted levels.
Property Maintenance and Administrative Oversight
- Ensure digital and physical lease files are accurate, complete, and organized.
- Accurately report all daily, weekly, and monthly data.
- Maintain property appearance and identify opportunities for preventative maintenance.
- Conduct regular community inspections and tours with maintenance staff.
- Support maintenance operations by ensuring timely repairs and organized make-ready processes.
Qualifications & Characteristics
We seek dynamic individuals embodying our core values, with:
- Bachelor’s degree with 3-5 years of relevant experience
- Experience in property operations and leasing
- Ability to work flexible hours, including some nights and weekends
- Proficiency in Microsoft Office and openness to learning new tools
About The Dinerstein Companies
With over sixty years of experience, TDC develops and manages high-quality, sustainable communities across the nation, including luxury, mid-rise, high-rise, and innovative off-campus student housing. We focus on quality, integrity, and sustainability, with a strong presence in student housing management and development.
Our Mission
To do right—by our residents, employees, and partners; to improve our communities; and to develop sustainable, enduring communities.
Additional Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Marketing and Sales
- Industry: Construction