Social Media Community Manager
Shaker - Oak Park, Illinois, us, 60303Work at Shaker
Overview
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Overview
Check out the role overview below If you are confident you have got the right skills and experience, apply today.RESPONSIBILITIES
Craft content calendars, schedule content within content management platform (ensuring accuracy and proper tagging, etc.), community managementResponsible for compiling metrics and helping identify key learnings and opportunitiesServe as expert on assigned clients, maintaining brand voice and having strong understanding of client objectivesResearch clients, competitors and/or new business prospects to glean insights and form recommendationsServe as primary client contact (in most cases), and respond promptly and professionally to client needs and requestsWork with increasing independence on day-to-day tasksPresent content calendars to clients and contribute to content strategiesServing as social media expert for clients, understanding platforms’ benefits, limitations, etc. and bringing in other team members, as neededShare ideas on ways to reach and engage with audiences through socialCreate social assets or clearly brief the graphic design team on client needs for asset creationComprise metrics reports, assessing performance and developing recommendationsUnderstand client scopes and ensure adherenceManage priorities and workload effectively to meet all predetermined workflow schedules and deadlinesWork effectively and efficiently in a fast-paced, high productivity environment, with a sense of urgency and a high-level of attention to detailPerform other duties as may be assignedWHAT DOES YOUR DAY LOOK LIKE?
Present metrics reports to clientsDevelop content calendars and share with clientsShare content ideas with clientsCollaborate with team members on group projects or continued learningAll your information will be kept confidential according to EEO guidelines.REQUIREMENTS
Bachelor’s degree in marketing communication fieldExperience working at a marketing/PR/advertising agency3 years of experience with social media platforms or creating social contentAbility to thrive under pressureProcess feedback productivelyExceptional attention to detailStrong communication skills – verbal and writtenDesign skills a plus but not requiredStrong work ethicFamiliarity with social media platforms, trends analytics and reportingPassion for bringing client stories to lifeEnergetic collaborator and creative thinkerThrive in fast-paced environmentExperience using Microsoft Office, especially PowerPoint, social media platforms, such as Sprout SocialKnowledge of paid social, SEO and SEM are preferredStrong organization skills and experience managing multiple projects
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