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Summary
The Assistant Community Manager serves as the strength and support of the property by assisting the Community Manager in administering and supervising the overall management of the property. The role includes all functions related to multi-family property leasing, marketing, and resident relations.

Job Summary
Assists the Community Manager with the overall management of the property, including but not limited to all financial and accounting aspects.

REPORTS TO: Community Manager, Regional Property Supervisor and/or Regional Vice President.

SUPERVISES: Entire onsite staff during Community Manager’s absence.

Essential Functions
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Use the approved lease and credit reporting application.
• Process payments in accordance with company policy.
• Track late payments and apply late charges.
• Send out late notices and inform Property Manager.
• Handle NSF/returned checks.
• Follow-up on delinquencies and manage collections.
• Complete final account statements.
• Send collection files to appropriate agency within thirty (30) days of move out.
• Assume Property Manager’s duties in their absence.
• All functions related to multi-family Property Leasing.
• All functions related to multi-family Property Marketing.
• All functions related to multi-family Resident Relations.
• Other duties as assigned.

Required Education And Training

• High school diploma or equivalent required; college degree preferred.
• Knowledge and one (1) year of experience in multi-family property management.

TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS

• National Apartment Leasing Professional (NALP) preferred.
• Certified Occupancy Specialist (COS) preferred.
• Tax Credit Specialist (TCS) preferred.
• Housing Quality Standards (HQS) preferred.
• Uniform Physical Condition Standards (UPCS) preferred.
• LIHTC training preferred.

Knowledge, Skills And Abilities

• Multi-family leasing, accounting, marketing and customer service background or a combination of accounting skills/education with customer service experience.
• Supervisory skills sufficient to manage team members in the Community Manager’s absence.
• Must be able to read, write and communicate effectively.
• Ability to interact professionally with residents, vendors, contractors and clients.
• Mathematical skills are required.
• Proficiency in using office equipment, property management software(s), as well as Microsoft Office.
• Must have basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and Local, City and State Ordinances.

Seniority Level

• Entry level

Employment Type

• Other

Job Function

• Marketing and Sales

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Assistant Community Manager - Salary Negotiable

Houston, TX $70,000.00-$85,000.00.