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Job Summary

The Assistant Community Manager serves as the strength and support of the property by assisting the Community Manager in administering and supervising the overall management of the property. The role includes all functions related to multi-family property leasing, marketing, and resident relations.

REPORTS TO: Community Manager, Regional Property Supervisor and/or Regional Vice President

SUPERVISES: Entire onsite staff during Community Manager’s absence.

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Use the approved lease and credit reporting application.
• Process payments in accordance with company policy.
• Track late payments, apply late charges in accordance with company policy.
• Send out late notices and inform Property Manager in accordance with company policy.
• Handle NSF/returned checks in accordance with company policy.
• Follow-up on delinquencies and make all collections by the established close-out date. Process all evictions and proceed through the judicial system in accordance with company policy.
• Complete final account statements in accordance with company policy.
• Send all collection files to appropriate agency within thirty (30) days of move out.
• Assume Property Manager’s duties/authority in absence of immediate supervisor in accordance with company and property guidelines.
• All functions related to multi-family Property Leasing.
• All functions related to multi-family Property Marketing.
• All functions related to multi-family Resident Relations.
• Other duties as assigned.

Required Education And Training

• High school diploma or equivalent required; college degree preferred.
• Knowledge and one (1) year of experience in multi-family property management.

Training/Certificates/Association Memberships

• National Apartment Leasing Professional (NALP) preferred.
• Certified Occupancy Specialist (COS) preferred.
• Tax Credit Specialist (TCS) preferred.
• Housing Quality Standards (HQS) preferred.
• Uniform Physical Condition Standards (UPCS) preferred.
• LIHTC training preferred.

Knowledge, Skills And Abilities

• Multi-family leasing, accounting, marketing and customer service background or a combination of accounting skills/education with customer service experience.
• Supervisory skills sufficient to manage team members in the Community Manager’s absence.
• Must be able to read, write and communicate effectively.
• Ability to interact professionally with residents, vendors, contractors and clients.
• Mathematical skills are required.
• Proficiency in using office equipment, property management software(s), as well as Microsoft Office.
• Must have basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and Local, City and State Ordinances.

Allied Orion Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Other Aspects Of Job

• Follow the Company’s confidentiality policy and ensure that the operations, activities and business affairs of the Company and clients are kept confidential.
• Adhere to the highest legal and ethical standards/practices.
• Practice proper safety techniques in accordance with the Company and Community procedures.
• Ensure accuracy of timeclock punches and approve timecard at the end of each pay period.
• May be required to assist in special projects or activities designated by company.

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete, nor permanent and it may be modified at any time.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Marketing and Sales