Portfolio Community Manager Job at FirstService Residential in Tu...
FirstService Residential - Tucson, AZ, United States, 85718
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Overview
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Description
Job Overview: In conjunction with the Regional Manager and Board of Directors, the Portfolio Manager will manage the business of the associations assigned todeliver exceptional services and solutions that enhance the value of the property and the lifestyle of the residents. The ideal candidate will have proven HOA experience. Compensation:$65k annually FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Your Responsibilities:- Responsible for operations and administrative management of assigned communities
- Recommend and implement procedures that ensure compliance with federal, state, and local laws as well as with all community association governing documents and policies
- Track non-compliance/violation issues, send appropriate notices according to established policies
- Review invoices daily
- Manage architectural control processes ensuring compliance with established design guidelines and policies for design review
- Inspect building and exterior common areas, building systems, landscape and other common amenities and then ensure necessary repair and maintenance activities are conducted in a timely manner
- Perform compliance/violation tours in accordance with the Association’s compliance policy
- Attend monthly landscape walks and other vendor meetings as necessary
- Establish, draft, execute and supervise the annual community budget, manage capital improvements, review monthly financial statements, prepare variance reporting, monitor community A/P, delinquent accounts, approve and code all vendor invoices
- Secure competitive contract bids, present comparative bid reviews, supervise and ensure compliance of all executed contract terms and conditions and oversee community and contractor liability insurance requirements
- Review monthly financials with the Regional Director and Board when necessary
- Plan, organize and assist the Board in conducting Board and annual membership meetings
- Attend board meetings as required for each Association
- Complete Weekly Reports to be provided to the Board of Directors every Friday
- Complete Board of Directors board meeting packets 5 days in advance of each meeting
- Communicate with homeowners and board of directors in accordance with FirstService policies
- Financial Literacy
- Exceptional interpersonal and communication skills resulting in strong working relationships
- Affinity for problem solving with the ability to work through change
- Able to identify issues and resolve before problems arise
- Able to work independently with little supervision
- Superb judgment and decision-making skills
- Able to prioritize and adjust to incoming demands
- 5+ years of hospitality/ customer service experience required
- CMCA or M100 certification a plus
- Property management experience preferred
- Sit at a desk using a computer in an office setting
- Walk and move throughout the community common areas and facilities
- Sit and stand for moderate periods of time
- 11 company paid holidays
- Paid volunteer time
- Paid sick and vacation time
- Medical, dental, vision
- HSA and FSA
- Company paid life insurance and Employee Assistance Plan
- Supplemental life, disability, accident, critical illness, hospital indemnity
- Identity theft, legal services
- Pet insurance
- 401(k) with company match
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Marketing and Sales
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