Community Manager Job at Hunt Companies, Inc in Albuquerque
Hunt Companies, Inc - Albuquerque, NM, United States, 87101
Work at Hunt Companies, Inc
Overview
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Overview
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Role Overview
The Community Manager assists the Community Director with the overall operation of the property to ensure customer satisfaction. This position interacts with internal and external customers including residents, vendors, board members, and Hunt employees. Responsibilities include site-level leadership, collecting and posting rent payments, managing resident delinquencies, evictions, invoice processing, legal notices, and performing pre-close and closeout accounting processes.
What You Will Do
- Supervise Community Supervisors, Leasing Specialists, and Resident Service Specialists. Participate in hiring, training, performance management, and termination processes.
- Monitor accounts receivable, collect rent, and maintain accurate rent roll.
- Collect delinquent balances from previous residents.
- Complete financial and leasing reports timely, including month-end pre-close, closeout, market surveys, and lease expiration matrix. Generate required reports.
- Audit records to identify lease expiration dates, delinquent accounts, and unlawful detainers.
- Process evictions, including paperwork, notices, and court attendance.
- Lease units as needed, ensuring proper lease execution and documentation.
- Send lease expiration notices and process renewals.
- Shop competitive properties.
- Handle vendor payables, scan invoices for payment processing.
- Ensure timely correction of unsafe conditions.
- Process move-ins, move-outs, and lease renewals.
- Assist Community Director with site leadership, staff performance, and resident relations.
- Support resident retention through organizing social events.
- Manage property operations in the absence of the Community Director.
- Ensure compliance with company policies and procedures.
- Perform physical inspections of the property and verify condition of units and community safety.
- Coordinate with maintenance for timely reconditioning of units.
- Conduct pre-inspections and move-in/out inspections with residents.
- Assist with weekly, monthly, quarterly reports and executive summaries.
- Create POs for office expenses and manage utility invoicing.
- This role requires driving a Company or personal vehicle for work duties more than 50% of the time.
Qualifications
- High School Diploma or GED required; Bachelor's Degree preferred.
- 2+ years property leasing experience required.
- 1-3 years experience managing staff required.
- Experience with YARDI preferred.
- Proficient in MS Office Suite.
- Strong communication skills.
- Ability to work effectively with diverse teams and the military community.
- Reliable, self-motivated team player with attention to detail.
- Discretion and professional attitude.
- Strategic thinking and client needs anticipation skills.
- Certified Professional of Occupancy (CPO) or ARM certification highly preferred.
- Certified Apartment Manager (CAM) preferred.
- Valid driver's license in state required.
Compensation & Benefits
We offer competitive salaries based on location, skills, and experience, along with a comprehensive benefits package including paid time off, insurance options, retirement plans, and more. Click here for benefits overview.
You must pass drug, background, physical, and motor vehicle record checks.
EEO/ADA Statement
Hunt Companies, Inc is an equal opportunity employer. Reasonable accommodations are available for individuals with disabilities.
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