Outbound Marketing Lead Specialist
Motorola Solutions - Chicago, Illinois, United States, 60290Work at Motorola Solutions
Overview
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Overview
Fundamental job responsibilities required of all incumbents - answer and qualify customer/client pre-sale inquiries concerning Motorola solutions, products, or services; build and manage lead development pipeline.Qualify all sales leads based upon lead qualification criteria definitions.Tactfully and courteously interface with customers in order to build strong business relationships.Educate customers on respective business processes and procedures; proactively continue to understand Motorola's products & solutions, competitive products and market knowledge via website, training, and other marketing information.Demonstrate active listening and consultative selling skills when promoting additional products and services.Act as single point of contact.Exercise multi-tasking skills when managing multiple systems and applications during customer interaction.Utilize internal business tools and applications to effectively qualify and resolve the customer's issues. This involves multi-tasking between systems while interacting with the customer.Convey strong understanding of Motorola Solutions' customer satisfaction and business.Exhibit strong ownership and follow through. Agents own the customer's issue and drive the resolution to ensure the customer is satisfied with the end result.Strong observation and researching skills. Agents need to research and pursue information that assists in resolving the customer's issue. Allowing an issue to go unsolved because an agent does not have the desire to drive a resolution is not an option.Basic Requirements
Bachelor's Degree OR 1+ years of customer service, sales or retail experience.Travel Requirements Under 10%Relocation Provided NonePosition Type New GradReferral Payment Plan YesU.S. Benefits
Incentive Bonus PlansMedical, Dental, Vision benefits401K with Company Match10 Paid HolidaysGenerous Paid Time Off PackagesEmployee Stock Purchase PlanPaid Parental & Family Leaveand more!
Do you have the skills to fill this role Read the complete details below, and make your application today.EEO StatementMotorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.
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