Condition Report Writer Job at Norwalk Auto Auction in Norwalk
Norwalk Auto Auction - Norwalk, CT, United States, 06860
Work at Norwalk Auto Auction
Overview
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Overview
Overview
Condition Report Writer helps ensure the overall efficiency of our body estimations and appraisals by providing timely, accurate, and customer-approved estimates for repair work. He or she documents estimates and the necessary repair work according to established industry standards and insurance company regulations.
The ideal candidate has some post-secondary education or training and at least one year of dealer-level or large facility experience. He or she has an unrestricted driver's license and a clean driving record, along with a strong technical and customer service performance record. Excellent communication and interpersonal skills, as well as good computer skills, are required. A certification or designation in the field of automotive repair is a plus.
In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement, and company-paid vacation and holidays.
Responsibilities
- Prepares estimates & appraisals for body work according to company, insurance company, and industry standards.
- Takes pictures of vehicles that are being inspected.
- Performs the automotive body work process, which includes interior as well.
- Ensures that required documentation is complete and complies with regulations and standards.
- Maintains work area in a neat and organized manner.
- Follows all company policies, procedures, and safety policies.
- Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers, and vendors.
- Performs other duties as assigned.
Qualifications
- 1+ year of body work or automotive estimation and appraisal experience required.
- Ability to work outdoors with consistent physical movement to assess the overall condition, including wear and tear of automotive products.
- iPad estimating capability along with Excel and Word proficiency.
- Certification or designation in the field of automotive repair is a plus.
- Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
- Strong organizational skills, able to multi-task, and manage time to meet frequently changing deadlines in a fast-paced environment.
- Safety and customer service-oriented.
- High school diploma or GED required; some post-high school education or training preferred.
- Must conduct oneself in a professional manner.
- Unrestricted California driver's license and clean driving record.