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ERP Team Leader, Inst. Tech Library Media, Mobile Devices

Job Type: Technology

Posted On: Feb 28, 2025

Category: Administrative

Location: MIAMI, FL, US, 52008520

Miami-Dade County Public Schools (M-DCPS), an A-rated district, is the nation’s third largest school system with nearly 500 schools and a diverse enrollment of more than 335,500 students from over 160 countries.

The application deadline is Friday, March 21, 2025 by 11:59 p.m. (EST). This is an MEP pay grade 21 position. Candidates need to contact Compensation Administration at 305-995-7043 or salinq@dadeschools.net for individual salary calculation. All application documents must be in SuccessFactors by the application deadline to be considered for an interview.

Required Documents:

• Current Resume
• Two (2) Professional Letters of Recommendation signed or electronic signature and dated within the last 12 months (one year) of the application.

Administrative Questionnaire: Candidates must complete the Administrative Questionnaire in order to be considered for an interview. The Administrative Questionnaire is embedded in SuccessFactors.

Professional Certifications or Licenses: If a position requires a specific certification(s) or license in the minimum qualification requirements listed in the job description, please upload a copy of your current/active certificate or license to your candidate profile.

Performance Evaluations: Candidates selected for a final interview are required to have acceptable performance evaluations during the three years immediately preceding application for the position.

Veteran’s Preference: If requesting veteran's preference, please check the appropriate box in SuccessFactors and attach form DD-214.

Conferred Transcripts with a Graduation Date: Current M-DCPS employees do not need to submit official transcripts if highest degree earned is on file in the Office of Personnel Records. For external candidates, official transcripts will be required if you are recommended for the position.

Screening of Applications: Following the application deadline a screening committee will review the applications. Candidates will be notified of the screening results by email.

Oral Interview Assessment Categories: Candidates invited to an interview will be assessed in the following areas:

• Experience
• Job Knowledge
• Reasoning and Decision-Making Skills
• Ability to Present Ideas Effectively
• Ability to Communicate in Written Form

Background Screening for the Selected Candidate (External Candidates):

Please click on the link below for information on M-DCPS Employment Standards, Drug Testing and Fingerprinting requirements in order to be hired as an employee.

Salary Min: $81,487.00

Salary Max: $150,211.00

This position is responsible for overseeing the integration and management of various technological systems within the organization, with a focus on asset management and lifecycle tracking of devices.

The ERP Team Leader will utilize their expertise in data analytics and reporting tools such as PowerBI, LookerStudio, Excel, and Google Sheets to provide insights and manage operational efficiency.

This role requires a strong understanding of asset management systems, including integrations with Microsoft Intune, Ivanti Service Management, Microsoft Azure, and CRM/ticketing systems.

This position also involves managing device service workflows, repair processes, insurance integrations, and overall device lifecycle management across multiple operating systems, including ChromeOS, MacOS, iOS, and Windows 11.

EXAMPLES OF DUTIES:

1. Leads the integration of Microsoft Intune into existing Asset Management systems to streamline device tracking and management.
2. Ensures smooth integration and data flow between Ivanti Service Management, Microsoft Azure, and Asset Management systems.
3. Manages and maintains the integration of device repair workflows, vendor-specific applications, and Asset Management systems.
4. Oversees the integration of insurance applications with Asset Management systems to ensure accurate device service and claims processing.
5. Manages and tracks the lifecycle of the district’s device fleet from procurement to disposal, ensuring devices are properly maintained and accounted for at each stage.
6. Collaborates with relevant departments to ensure that all devices meet organizational standards and compliance requirements.
7. Utilizes and manages systems across multiple operating environments, including ChromeOS, MacOS, iOS, and Windows 11.
8. Serves as a subject matter expert in the configuration and administration of ticketing/CRM systems and help desk support workflows.
9. Develops, manages, and maintains PowerBI and LookerStudio reports to track and report on asset utilization, device health, repair metrics, and other key performance indicators.
10. Analyzes data and produces actionable insights for operational improvements using advanced Excel and Google Sheets functions.
11. Works closely with cross-functional teams to improve the efficiency of asset management processes, device repair workflows, and integration efforts.
12. Regularly reviews and refines asset management workflows, ensuring they are aligned with industry best practices and organizational needs.
13. Provides technical expertise and supports related to asset management systems to team members and stakeholders.
14. Stays current with industry trends, emerging technologies, and best practices in asset management and device lifecycle management.

PHYSICAL REQUIREMENTS:

This work requires the following physical activities: sitting, mobility, lifting, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity. The work is performed primarily indoors.

MINIMUM QUALIFICATION REQUIREMENTS:

1. Bachelor’s degree in Finance, Human Resources, Business Administration, Computer Science, or related field.
2. Four (4) years of progressively responsible experience with at least one (1) year of supervisory experience.
3. Knowledge of M-DCPS business processes, project management, change management, organizational development, learning management, supply chain processes, information technology and/or business re-engineering.
4. Demonstrated ability to communicate effectively in both oral and written forms.

Miami-Dade County Public Schools is an equal opportunity employer!