Principal IT Business Analyst - Enterprise Sales, Marketing & Ana...
The J.M. Smucker Co. - Columbus, Ohio, United States, 43224![The J.M. Smucker Co.](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at The J.M. Smucker Co.
Overview
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Overview
Orrville, OH (Close proximity to Cleveland/Akron)Work Arrangements:
Hybrid ~25% in office presenceIn This Role You WillCultivate relationships, learn and lead the business:
Build positive, trusting relationships with business customers and develop a deep understanding of their needs.Foster strong collaborative relationships with IS team members and engage them in solving business problems.Understand the data landscape and systems in the business area, including security and compliance obligations.Influence key leaders within business areas with new project generation to ensure strategic alignment and ROI goals are met.Partner with Architects to define roadmaps that include the advancement and stabilization of business capabilities in the sales/trade, marketing, and analytics areas.Propose continuous improvement opportunities based on deep cross-functional knowledge.Drive And Deliver Project Work
Lead a team of BAs on major cross-functional projects and define business requirements based on translation of business needs and gaps collaboratively with the SME.Lead the creation of deliverables such as business process flows, business requirements, test plans, and project plans.Coach others on how to analyze, synthesize, and refine elicitation results into requirements and designs.Present ideas or suggestions to stakeholders in persuasive terms according to known needs/wants/emotional drivers.Ensure proposed solutions maximize value, are sustainable, and reduce duplicative efforts and technical debt.Serve as an escalation point for functional teams to help solve complex issues.Participate in the RFP process, evaluating vendor capabilities for current and future needs.Influence vendor roadmaps to support Smucker priorities.Manage Medium To Large-size Projects
Manage cross-functional projects implementing new technology or capabilities supporting multiple business areas.Model the use of standards and methodologies around business process, project management, and change management.Effectively manage the project triple constraint (Scope, Time, and Cost) in balance with risk and quality.Support And Maintain Existing Things
Help teams use operational data to improve stability and performance of their domains.Demonstrate proficiency in systematic debugging to diagnose issues within related domains.Drive cross-domain maintenance efforts.Champion an appropriate release/version strategy.Serve as an escalation point and consult teams on complex support matters.Develop Other BAs
Advance business analysis within Smucker as a discipline and practice.Serve as a leader within the BA Center of Excellence at Smucker.Guide and mentor others to help advance business analysis within Smucker.Contribute and/or advise to the BA learning curriculum.The Right Place for YouWe are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.Minimum Requirements8+ years of relevant work experience with either a Bachelor’s degree in a related field or specialized training.Experience in supporting cross-functional business domains and system applications.In-depth knowledge of sales and trade promotion management systems.Experience in Cloud application development (AWS, GCP, and/or Azure Cloud).Experience with SaaS implementations, including complex integration development.Strong team relationships based on trust and collaboration.Excellent communication skills and willingness to constructively challenge and actively listen.Ability to manage and facilitate successful meetings.Self-directed, proactive, and able to define, prioritize, and execute work independently.Ability to learn technical systems from a business need standpoint.Experience leading or shaping business process modeling activities.Experience leading project management activities with a strong understanding of project management methodology.Experience with vendor and solution analysis/selection.Additional skills and experience that we think would make someone successful in this role (not required):Prior experience in Consumer Packaged Goods, Marketing Operations or Information Services.Experience contributing or leading BA professional development (i.e., COE, IIBA).Experience leading or influencing Data Governance processes.Learn More About Working At SmuckerOur Total Rewards Benefits Program.Our Thriving Together Philosophy Supporting All Impacted by Our Business.Our Continued Progress on Inclusion, Diversity and Equity.Follow us on LinkedIn
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