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Technical Editor

We’re at the forefront of the data revolution, committed to building the world’s greatest data and applications platform. Our ‘get it done’ culture allows everyone at the company to have an equal opportunity to innovate on new ideas, create work with a lasting impact, and excel in a culture of collaboration. Our documentation is an integral part of this experience.

We are expanding rapidly, and we're seeking individuals who are eager to join our growing team. We value our culture, customers, and commitment to diversity and inclusion. We’re looking for candidates who are ready to contribute to our vision of reinventing data warehousing with our innovative, cost-effective cloud solutions. Join us to be part of the leading Data Cloud, enhancing our offerings from data pipelines to AI/ML capabilities.

Our technical editors work with a world-class team of technical writers and information architects to create product documentation for Snowflake's industry-leading Data Cloud. Working in a fast-paced and challenging environment, you experience the immediate and direct impact of your contributions as Snowflake delivers weekly releases to our rapidly growing base of global customers.

Responsibilities:

• Provide detailed editorial feedback for all content produced by the writing team, including documentation topics and tutorials.
• Work with team leaders to determine an editing review schedule for existing content.
• Work closely with writers to provide guidance and feedback to product managers and UI designers regarding language for the user interface and error messages.
• Work with writers to review and implement customer feedback.
• Create style and terminology guidelines and provide training for technical writers.
• Respond to queries from the localization team to ensure that documentation is translated accurately.
• Partner with other content teams, such as Marketing, to ensure company-wide consistency in style and terminology.

Requirements:

Required Skills/ Experience:

• 15+ years' experience editing technical product documentation.
• Familiarity with authoring tools, such as Markdown/RST, Git and Visual Studio Code.
• Knowledge of writing/publishing cycle and familiarity with production timelines, particularly for cloud-based offerings and web publishing.
• Expert knowledge of industry standards for documentation, including familiarity with style guides for Microsoft and Google, Chicago Manual of Style, and the AP Stylebook.
• Understanding of the audience ranging from less technical (end users) to highly technical (system administrators and developers)

Additional Desired Qualifications:

• Familiarity with multiple technical knowledge fields, such as data warehousing, data ingestion, security, ML/AI, data storage, UX, or CLI.
• Familiarity with commonly used coding languages, such as Python, Java, and SQL.
• Familiarity with common tools such as GIT, JIRA, and Visual Studio Code.

Compensation:

• Up to $83.30/hour

• Req# 252