Digital Marketing Manager
Accor Hotels - San Francisco, California, United States, 94199![Accor Hotels](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
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Overview
Learn more about the general tasks related to this opportunity below, as well as required skills.We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/.Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob Description The overall scope of the position is to maintain and execute the hotel’s Digital Marketing and E-commerce activities including but not limited to developing strategy, content updates, Social media management, email marketing, display and programmatic campaigns. Reporting directly to GM or Director of Marketing.You will be responsible for:Build Digital yearly plan and budget for the hotel across Direct & Indirect channelsContributing to Hotel Strategy, working closely with key stakeholders from Marketing, Sales, Revenue, PR, F&BDevelop quarterly and yearly digital marketing plans covering all digital channels and levers (Direct and Indirect)Plan and execute all digital marketing activities including but not limited to SEO/SEA, emailing, social media, display, Metasearch and influencersReporting and Analysis of Web Direct and Indirect performanceMeasure and report the performance of all digital marketing campaigns, and assess against goalsEnsure hotel’s presence across key Social platforms relevant to the source markets and social content productionMonitor and assist in ensuring Rate parity together with the Revenue Director/Manager throughout all distribution channelsManage Hotel’s online reputationReview and monitor hotel’s competitor set on a regular basis and maintain competitiveness in terms of content quality and offer appealIdentify trends and insights, and optimize spend and performance based on the insightsBrainstorm new and creative growth strategiesUtilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch pointsEnsure Accor App visibility and usage uplift across the hotelCollaborate with agencies and other vendor partnersEvaluate emerging technologies. Provide leadership and perspective for adoption where appropriateQualifications
Experience in Digital Marketing in HospitalityA degree in Hospitality Management or Marketing and CommunicationsExcellent English and French, both verbal and writtenStrong understanding of current digital marketing concepts, strategy and best practiceExcellent Presentation and customer relationship skillsEnergetic and passionate to workInnovative approach to workAdditional Information Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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