Project Manager: Campaign & Creative I, Amazon Advertising
Amazon - San Jose, California, United States, 95123![Amazon](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
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Learn more about the general tasks related to this opportunity below, as well as required skills.Key job responsibilities:Project managing the execution of advertising campaigns with internal Design, AdOps, Quality Assurance and various account teams.Manage the troubleshooting of issues as surfaced during the campaign life-cycle.Dive deep on data to develop and manage process and product improvement projects with internal stakeholders to improve cross-vertical/cross-locale efficiencies.Manage end-to-end campaigns for specific areas of business.Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per standard operating procedures (SOP) and SLA.Follow established SOPs, and invent and simplify when needed.Meets business metrics and goals, i.e., and service level agreements (SLAs) production, and quality targets.Maintains records of day-to-day work by updating trackers or workflow tools.A day in the life:You will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns aimed at helping advertisers grow their business and marketing objectives while upholding our end customers’ experience. You will work with internal stakeholders to deliver results that matter to our advertisers for long-term growth. Campaign & Creative Managers provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. This means diving deep on campaign management workflow improvements, analyzing defects and developing programs to fix root causes, and developing scalable mechanisms to deliver results. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.About the team:This role may support various categories/verticals based upon the needs of the business. Campaign & Creative Managers (CCM's) work with advertisers, AEs, AMs, AdOps, Design, among other teams to ensure flawless campaign delivery.Minimum Qualifications:2+ years of sales or account management experience2+ years of digital advertising and client facing roles experienceExperience with ExcelExperience analyzing data and best practices to assess performance driversExperience analyzing key open issues and resolution metrics for each of the managed accountsExperience in relationship management within technology, start-ups, or SaaS Platforms
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