Delightful is hiring: Senior Communication Strategist in Washingt...
Delightful - Washington, DC, United States, 20022
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Overview
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Overview
Senior Communications Strategist (Senior Account Manager) at Delightful
At Delightful, we offer a strategic and executive communications service that helps our clients and their brands navigate the chaos by creating narratives that connect messages with the right partners, media, and communities to ensure their story reaches the audiences that matter most. We unify messaging across channels and platforms and have pioneered leadership branding, a growing trend of helping executives and leaders amplify their voices and contribute to their organizational brands with a powerful online presence.
A successful niche marketing and communications agency based in Seattle that embraces remote working, our team is growing, and we’re looking for the ideal candidate to help support strategic communications projects that scale this part of the business.
The Role:
As a Senior Communications Strategist, you will be a senior point of contact for key clients and the day-to-day management of their accounts. The Senior Strategist/Senior Account Manager will work across account teams to manage our best-in-class strategic communications and leadership branding program to develop executive communications strategy, helping leaders and their organizations across the world be more discoverable, shareable, and memorable.
No day will be the same as you help drive the business forward with your excellent client relations and superior people management, organizational skills, creative flair, analytical curiosity, and burning desire to do your very best work.
If you like helping executives and their organizations develop their brand and communications strategy through curated social and long-form digital content, then this job is for you.
Here is What You’ll Do:
Client and Account Management
Strategic point of contact for senior clients, establishing strong relationships with our global brands and their communications teams.
Lead high priority strategic communications and executive communications accounts overseeing strategic development and execution of communications campaigns across channels and mediums.
Collaborate with internal and client teams to ensure strong integration across the organizations and the accounts.
Develop and nurture relationships with our clients and their teams by providing expert advice on establishing enduring leadership brands through social media, content creation, and thought leadership.
Ideate and create personalized leadership brand messaging, co-create original content – including social copy, scripts and long-form articles for executives.
Contribute to client’s business growth by identifying new and creative opportunities.
Team Management and Coaching
Mentor and develop Communications team members and direct them in finding creative solutions to both client and internal challenges, and foster knowledge-sharing across all disciplines internally to ensure collaborative and informed work.
Contribute to creative solutions, systems, and processes to prospective clients and to grow the business of current clients.
Support the information flow between the Communications team and other departments including Integrated Marketing and Creative Studios to deliver client-surprising results.
Foster a productive, diverse, and empowering working environment to deliver company business and revenue goals.
Provide the Communications team with necessary tools and training to improve core expertise, such as excellent writing and presentations skills, and continued career growth. Ensure they are fully trained in all aspects from account planning to execution and reporting.
Be open and willing to support the entire Delightful team on cross-functional projects as needed.
What We Are Looking For:
- 5-7 years’ experience in integrated digital marketing, executive communications, PR, copyrighting and social media and well versed in all forms of media with deep knowledge of thought leadership, digital content, reporting, and optimization.
- Marketing, Communications or PR agency background is highly preferred.
- Exceptional new business and client facing skills.
- Experience in managing, and inspiring internal teams; strong leadership and organizational skills must be complemented by relationship building management style.
- Exceptional verbal and written communication skills.
- Excellent knowledge and command of social media platforms like LinkedIn, Twitter, Facebook, and Instagram plus social media tools like Buffer and Sprinklr.
- Experience building trust and influencing senior leaders.
- Excellent problem-solving skill with a “can-do” attitude. Ability to navigate ambiguity in an agile environment.
- Ability to plan, strategize, and execute on multiple projects at the same time in an organized way.
Salary range: $90,000- $110,000 + eligibility for 10% performance bonus
Employee Benefits: Delightful offers a rich package of excellent Medical, Dental and Vision insurance for eligible employees plus EAP benefits. Delightful offers Paid Holidays and Paid Time Off, sick pay, a 401K Plan, Life insurance. Delightful offers a great referral bonus program for our employees as well.
Who We Are:
Delightful is an award-winning integrated marketing agency that builds brilliant brands. We help global B2B technology businesses stand out in today’s digital world by being more discoverable, shareable, and memorable. Through a combination of strategic planning, creative ideation, and compelling content we connect companies with their audiences online and in person.
People are at the heart of everything we do. We tell the stories of executives, employees, and customers and amplify their voices to help achieve business goals. Our range of integrated services spans strategy, marketing, and executive communications, and we specialize in content creation to bring our ideas to life through the Delightful Creative Studios.
Clients past and present include Microsoft, Intel, Facebook, Dropbox, Accenture, Deloitte, Majestic, Incisive Media, and Bsquare. We’re a small dynamic team that thrives on working on thrilling projects in an inclusive and flexible environment.
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