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ZS is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping solutions from start to finish. At ZS, we believe that making an impact demands a different approach; and that’s why here your ideas elevate actions, and here you’ll have the freedom to define your own path and pursue cutting-edge work. We partner collaboratively with our clients to develop products that create value and deliver company results across critical areas of their business including portfolio strategy, customer insights, research and development, operational and technology transformation, marketing strategy and many more. If you dare to think differently, join us, and find a path where your passion can change lives. Our most valuable asset is our people. At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. ZS’s Digital and Technology group focuses on driving end-to-end Digital Transformation that spans boundaries across business and technology and includes Digital Strategy, Human Centered Design, and implementing business technology solutions leveraging emerging technologies, and driving purposeful change management to improve customer and company results. The types of service offerings include Digital Strategy and Advisory services, Human Centered Design, Enterprise Data, Analytics and AI, Intelligent Automation, building Digital Products, Solutions and Digital Platforms leveraging emerging technologies such as Big Data, AI / Gen-AI, Digital Platform configuration and integrations. We provide a complete spectrum of technology solutions, from strategy and roadmap definition to full-scale implementation and ongoing operations. Our team possesses deep expertise in leading digital transformation, user experience and design, enterprise data management, analytics and AI, Data science, and building end-to-end digital solutions. Head of Design We are seeking a visionary and experienced Head of Design to lead our team of talented designers and UX professionals in creating innovative and user-centric design systems and approaches for our global consulting clients. In this leadership role, you will be responsible for setting the strategic design direction, providing thought leadership, reinvigorating our design offerings, and collaborating with client services and practice teams to deliver value. You will also be tasked with building a high-performing design team and ensuring our design team is a valued partner across the firm. What You'll Do : Strategic Design Leadership Establish the strategic vision and direction for the design function at ZS, aligning it with the firm's overall business objectives. Collaborate closely with cross-functional leaders across ZS to embed human-centered design and design thinking in the client engagement process and throughout the solution development lifecycle. Lead the design team in developing innovative, user-centric solutions that drive measurable impact for clients. Identify new opportunities to leverage design as a competitive advantage and differentiate ZS' offerings. Business Development and Client Engagement Participate in business development efforts to identify new design-led opportunities and secure new clients. Build strong relationships with key clients to understand their evolving needs and challenges. Represent the design function in client meetings and presentations, showcasing ZS's design capabilities. Coach and mentor design team members on developing business and engaging effectively with clients, in collaboration with practice teams. Design Team Management Lead, mentor, and coach a diverse, global design team with expertise across UX, UI, and human-centered design, fostering a culture of excellence, continuous learning, and creative problem-solving. Implement design system standards and best practices to ensure quality, efficiency, and scalability of solutions and services. Manage the design team's capacity, including hiring, resource allocation, and career development to meet client needs. Define performance expectations and provide ongoing feedback to help designers grow their skills and demand for their expertise. Design Execution and Delivery Lead design efforts on select client projects, ensuring solutions are grounded in user research, data insights, and client needs. Collaborate with client and practice teams to translate design concepts into high-impact deliverables. Clearly communicate design decisions to ensure buy-in and successful outcomes. Build strategic relationships with senior design stakeholders at clients. Thought Leadership and Innovation Stay informed of emerging design trends, technologies, and best practices to inform ZS's strategy. Develop and share design-focused thought leadership to position ZS as an industry leader. Explore and experiment with new design methodologies, tools, and techniques to foster innovation. Advocate for the strategic value of design within the organization and with clients. What You'll Bring : 15+ years of experience as a design professional, including 7+ years managing design or UX teams in a product or services environment. Proven experience in business development within existing clients and in developing new prospects with senior stakeholders. Healthcare industry experience is a plus. Successful track record leading, growing, and managing a design team in a fast-paced environment, with expertise in digital products and technology ecosystems. Experience working in a global consulting environment is a plus. Ability to lead change management and influence stakeholders effectively. Forward-thinking, self-starting, and adaptable to new challenges. A champion of innovation and people development. Strong leadership skills, including team management, coaching, mentoring, and influencing. Excellent presentation and communication skills, comfortable engaging with senior executives. ZS offers a comprehensive total rewards package, including health and well-being, financial planning, annual leave, personal growth, and professional development. Our robust skills development programs, career progression options, internal mobility, and collaborative culture empower you to thrive as an individual and a global team member. We are committed to providing a flexible and connected way of working, combining remote work and on-site presence at clients or ZS offices to foster a thriving culture of innovation and collaboration. #J-18808-Ljbffr