Graphic Designer / Inside Sales Representative
FASTSIGNS® of Durham, NC - Durham, North Carolina, United States, 27703Work at FASTSIGNS® of Durham, NC
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Overview
As a Graphic Designer / Inside Sales Representative, you will have a dual role working in the design/production room as well as working with clients through the sales process. In the design/production room, you will be responsible for creating computer-generated vinyl and/or full-color graphics output that can be weeded, cut, and applied or printed and mounted to a substrate. You will also be responsible for some aspects of the physical construction and assembling of signs from computer cut vinyl and wide format full-color printouts, which includes proofreading and conducting quality assurance to ensure the accuracy of signs. The other half of the position is as an Inside Sales Representative. In this role, you will be answering phones, answering client emails, building estimates and orders using our CRM online system, and serving as a point of contact for our clients throughout the sales process. You will often be the first person the client encounters; either in person or phone. By understanding both the creative/mechanical process of design and production and the sales process, you will be a valued contact for clients to guide them through entire experience. The ideal candidate is a creative, self-motivated team player, with attention to detail, who can work in a fast-paced, deadline-driven environment and who is determined to make every project his or her absolute best.RESPONSIBILITIESWorks with co-workers and customers with file transfers, FTP access, photo library options, online proofs, etc.Inspects jobs for accuracy before sending them to the plotter or printerProvides proofs as necessaryMaintains accurate electronic and paper record of File Storage and DisksFollows a layout to place computer-generated vinyl or full-color graphic images on a pre-determined substrate or mediumPrepares substrates for applicationPerforms finishing operations such as laminating, encapsulating, and/or mounting of printed piecesInstalls signs when necessaryAnswers phones professionallyReturns client emails and assists through sales processBuilds estimates and orders for clientsConsults with clients both in person and over the phone on design, sales status or any other issueQUALIFICATIONSHigh school diploma or GED required; advanced education degree in design/communication preferred but not requiredExperience as a graphic designer & sign-related production specialist preferred but not required.Adobe application knowledge required; 3+ years experience preferred, but less is ok for the right candidateStrong PC and Mac skills and internet requiredStrong verbal and written communication skills requiredBasic math skills (adding, subtracting, multiplying, and dividing whole numbers and fractions and converting fractions to decimals and vice versa)Able to work well under pressure to output high volume, high-quality workAble to stand for long periods of timeAble to lift 50 or more pounds occasionallyAble to lift 25 or more pounds regularlyMust have the flexibility to lean over a waist-high table and use back forth hand motions to apply vinyl letters and graphics to a substrateAble to use, or willing to be taught how to use light power equipment, such as power screwdrivers and power drills