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Locations: Los Angeles - Del Rey, California, United States of America

Role ID: 208475

Worker Type: Regular Employee

Studio/Department: Flexible Work Arrangement - Hybrid

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Battlefield is a storied franchise renowned for uncompromising combat gameplay for over two decades. 100 million players and 5 billion hours played later, the Battlefield team is looking to define the future of the first-person shooter. United under the banner of Battlefield Studios, 4 world-class teams across Criterion, DICE, Motive, and Ripple Effect have come together to focus on the future of the franchise, a connected Battlefield universe filled with immersive experiences built on our unique DNA.

At Ripple Effect, we are a studio where you can do the best work of your career. Above all, we're driven by quality - in the games we create, and in the studio we've built.

Our values: We believe every day our work should be better than it was the day before. We iterate, innovate, and support our devs as they grow in their crafts and push one another toward mastery. We believe in operating with integrity and creating a diverse team where everyone's ideas are heard.

We're all-in on the future and our most ambitious Battlefield yet. Want to be part of something special? Read on.

We are hiring Head of Studio Operations to join our team. We are considering on-site and hybrid working options within the Los Angeles area to apply.

As the Head of Studio Operations, reporting to the Ripple Effect General Manager, you will be a critical leader to help drive Ripple Effect Studios. You will partner with the other Battlefield Studios and partners across Battlefield Central Tech, Frostbite, EADP, and more to execute on the Battlefield vision. You will drive the performance and efficiency of Ripple Effect, setting and monitoring targets for your studio and guiding activities that achieve the studio’s strategic goals as part of the holistic Battlefield vision. As the Ripple Effect Head of Operations, you will be a key contributor to the Studio leadership team, helping build studio culture, creative leadership, operations, and communications in partnership with the franchise overall.

Leadership

• Lead with a Battlefield “franchise first” mentality – serving the franchise and players above the studio, while ensuring Battlefield and Ripple Effect values are upheld.
• Promote and champion the vision, mission, and strategic programs to have an impact on the Battlefield franchise.
• Ensure quality in our workplace through leading by example, mentoring leaders, and embodying the EA values.
• Lead the Ripple Effect Studio leadership team executing Ripple Effect’s role in the franchise with a view across a 3-5 year time frame.
• Hold the studio accountable for quality, delivery, and transparency, maintaining a critical eye on strengths and weaknesses.
• Be an open, transparent, and collaborative member with the Battlefield franchise leadership team, and partner with Battlefield Studios and project leadership teams to review product resources and execution plans to ensure the highest quality for players.
• Lead change management strategies for Studio programs through exec communication, town halls, reviews, workshops, or other inclusive methods.
• In partnership with Strategy, Commercial, and partner Battlefield Studios, study the industry, competitors, trends, and best practices to enhance Battlefield experiences.
• Inspire and drive teams to execute with excellence, helping them achieve what they did not think was possible.

Operations

• Provide oversight around game development processes, including the Studio’s role in Battlefield title planning and Game Development processes.
• Lead process improvement through direct and dotted line reports, establishing transparent processes for quality product.
• Participate in monthly Studio and/or Battlefield franchise operational/business reviews by presenting metrics and risks/mitigation for projects.

Project Management

• Create long-term macro project plans and measurements to ensure studio success across all projects.
• Experience in a studio environment across multiple development projects, co-development, and collaboration with multiple studios and partners.
• Measure progress and suggest top-level actions to address shortfalls.
• Present knowledge of development methodologies and when to adapt each one.
• Manage studio budget, forecasting, and financial planning in collaboration with the General Manager.
• Develop and maintain Business Unit KPIs to track project quality, financial status, and risks; oversee studio reporting and dashboards.
• Lead workforce planning: manage studio structure, hiring, staffing ramps, and outsourcing/contractor management.
• Collaborate with People Experience to provide an integrated survey strategy for ensuring results are actioned across the studio.

COMPENSATION AND BENEFITS

The ranges listed below are what EA expects to pay applicants for this role in these locations at the time of this posting. Pay offered will be determined based on a number of relevant business and candidate factors.

• BASE SALARY RANGES: $255,800 - $351,400 USD

In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k). Certain roles may also be eligible for bonus and equity.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. We empower you to do great work and pursue opportunities for growth.

We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and more.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to any characteristic protected by law.