DRC-Help Desk Analyst 2/Video Support Specialist/HDA2
V-Soft Consulting - London, Ohio, United States, 43140![V-Soft Consulting](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at V-Soft Consulting
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Overview
Hybrid position
V-Soft Consulting is currently hiring for a
Help Desk Analyst 2/Video Support Specialist/HDA2
for our premier client in
London, Ohio .
Education and Experience "
Preferred Education:
4-year college degree.Years of Relevant Experience:
2 years Minimum.Highly Desired:
Experience with Polycom and Cisco infrastructure and endpoints.Utilize Microsoft Officer 365.Work successfully across multiple teams.
WHAT YOU'LL DO:Job Responsibilities:
Process and schedule for videoconference requests and manage other issues via telephone and email. Last year we scheduled over 12,000 conferences.Utilize Microsoft O365.Assist with day-to-day management of videoconferencing operations for our multisite videoconferencing network.Use professional written and oral communication.Work successfully across multiple teams.Provide analytical and troubleshooting support for video endpoints and fiber networks.Support conference room meetings, point-to-point and multipoint (bridge) video teleconferences.Prefer experience with Polycom and Cisco infrastructure and endpoints.Provide limited audio/video support for management off-site activities.Maintain strict confidentiality for all videoconferencing activities.Report operational and technical issues to managers.
Interested?Qualified candidates should send their resumes to
amamidala@vsoftconsulting.com
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.
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