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The Executive Office of Health and Human Services (EOHHS) is seeking an engaged and dynamic Communications Manager to join the team supporting the Secretary of Health and Human Services. The Communications Manager is part of a highly visible team that partners across the EOHHS secretariat, collaborating cross-functionally with legislative affairs, program teams, agency communications leads, and the Governor’s Office focused on critical issues, such as fast-moving public health crises.

Submit your CV and any additional required information after you have read this description by clicking on the application button. The successful candidate is a driven, detail-oriented person with excellent writing and project management capabilities who can work in a flexible, team-based environment. This is a role for someone with a strong grounding in communications and public affairs tactics and familiar with health and human services subject matter through past professional and/or academic experience. Duties and Responsibilities (these duties are a general summary and not all-inclusive): Public Remarks/ Executive Briefings: Advise Secretary on public/stakeholder engagement opportunities and incoming invitations. Draft accurate and engaging remarks/talking points for the Secretary. Prepare briefing materials for the EOHHS Secretary’s public/speaking events including necessary policy points, funding and statistics, case details, and/or other materials and information for the Secretary and Administration senior leaders. Engage EOHHS agencies to request and organize information for briefings and draft talking points for key Administration officials (Governor, Lt Governor, Secretary, et al.) with clear direction and deadlines to ensure timely delivery of materials to leadership. Draft written messages on behalf of the Secretary, including periodic messages to EOHHS staff. Public Affairs/Advance: Lead strategic planning of Secretary’s public engagements and EOHHS-related public events for other administration leadership including Governor and Lieutenant Governor. Support the Secretary’s public appearances by coordinating with event host(s) on all logistics and communications deliverables; coordinate with the Secretary’s Executive Assistant on scheduling matters. Partner with the communications team including the Media Relations Manager to manage media elements of all public events and appearances. Day-of-event:

Provide on-the-ground logistics – advance event and staff Secretary. Capture events through quality pictures and/or video.

Digital Media/Marketing: Manage EOHHS social media presence and create digital content across channels (e.g., Instagram, X); create graphic and video content, using programs like Canva and the Adobe suite. Partner with Director of Communications and Deputy Director of Communications to oversee EOHHS agency marketing/advertising projects as needed. Additional duties: Coordinate agency/Secretariat review of Governor proclamations: facilitate data verification, proofread, and secure internal approvals before returning to the Governor’s Office. Support the EOHHS communications team by managing key routines and deliverables, including regular meetings with EOHHS agency communications teams. Preferred Qualifications: Minimum 3-5 years’ experience preferred. Detail-oriented and highly organized, with a strong ability to successfully multi-task and manage priorities; able to prioritize items by urgency and risk while working promptly. A compelling writer who can draft content concisely, express thoughts clearly, and develop ideas in a logical sequence. Ability to present complex information, including policy and data/statistics, to a variety of audiences (ranging from subject matter experts to the public) by utilizing a variety of formats (e.g., written remarks, oral and visual presentations, etc.) and in a clear and succinct style. Exposure to, and interest in, health and human services subject matter (demonstrated through past professional and/or academic experience) and a desire to expand knowledge in this space. Demonstrated ability to coordinate the efforts of diverse groups. Capacity to exercise sound judgment and to exercise discretion in handling confidential information. High level of self-motivation and accountability, bringing enthusiasm and energy to the team. Proficient usage of Microsoft Office products including Word, Excel, PowerPoint, and Outlook; experience capturing video content (e.g., iPhone) and utilizing virtual meeting platforms (e.g., Zoom, Microsoft Teams). *** Please be prepared to provide samples of your professional work. About the Executive Office of Health and Human Services: The Executive Office of Health and Human Services (EOHHS) oversees expenditures of over $22 billion annually. As the largest secretariat, it has approximately 24,000 employees and services almost 2 million people, one in three residents of the Commonwealth. The mission of EOHHS is to provide effective leadership and management in the development and provision of health and human services that promote health and safety, independence, and quality of life for individuals and families, and communities throughout the Commonwealth of Massachusetts. To learn more about EOHHS, please visit: https://www.mass.gov/orgs/executive-office-of-health-and-human-services Pre-Offer Process: A criminal and Tax background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

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