Director, Experience Design - COS
PayPal - New York, New York, us, 10261![PayPal](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at PayPal
Overview
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Overview
Identify and take on ad-hoc strategic projects; drive and monitor OKRs and closing the gaps in business and operations.Develop a strategy and execute on how the Design team connects and creates transparency across the team, including things like Design All Hands.Work with the CDO to identify the highest priority workstreams and help to identify who should lead the workstream, creating consistency in the way we track progress across workstreams.Drive alignment around setting strategy, forming a plan with clear goals and asks, and executing and monitoring progress.Build a thorough understanding of design, ops, and strategic needs of the company. Based on this, drive the priorities of the Experience Design Leadership Team through weekly meetings, shaping offsites, and identifying opportunities to increase leadership team effectiveness.Communicate priorities, activities, and results to the larger organization, while ensuring deliverables are met. Have a strong pulse and feedback loop on organizational needs.Help facilitate internal communications, both within the Experience Design org and the broader PayPal organization.Collaborate effectively with cross-departmental executives and staff to execute on key deliverables, initiatives, or to drive alignment across teams and business units.Participate in the development and synthesis of organizational strategy to achieve OKRs/metrics; assist in creating and evolvingmission-vision-strategy-goalsof theXD organization.Evangelize alignment, adoption, and commitment to design direction and strategy; ensure that planning and execution are tied to business and design strategy.Lead the development of presentations for design reviews and employee meetings.Orchestrate communication streams across various leaders, ensuring the leadership team appears as "one unified voice" to the organization.Bring in external POV on business matters / business practices.Develop a network of business peers on behalf of the leadership team.Link cross-functional teams together to operate with a one-team mentality.Orchestrate forums /cadences / practices to ensure leadership team is aligned on business matters; provides frameworks and tools across peer leaders to ensure organizational issues and risks are swiftly and openly addressed.Measure health of Experience Design organization and drive improvement plans to achieve targeted metrics.
What You Need to Bring:
A successful candidate should have at least 8-10+ years of experience supporting large design organizations in a COS, executive admin, design ops, or strategic support role.High attention to detail, even under urgent or high-pressure circumstances.Ability to be a change agent in a dynamic environment.Good understanding of design process and design disciplines.Candidates should be entrepreneurial, with high tolerance for ambiguity and complexity, and efficient with limited resources.A good sounding board for others, with low ego, and ability to anticipate the needs of a busy executive and their direct staff.Finance or FinTech experience is a plus.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.Additional Job Description:PayPal is committed to fair and equitable compensation practices. Actual compensation is based on various factors including but not limited to work location, and relevant skills and experience.The total compensation for this position may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.The U.S. national annual pay range for this role is $118,700 to $287,100.Subsidiary:PayPalTravel Percent:0Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.comWho We Are:Click Here to learn more about our culture and community.PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visithttps://www.paypal.com , https://about.pypl.comand https://investor.pypl.com.PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.Any general requests for consideration of your skills, please Join Our Talent Community.
Minimum Salary: 118700.00 Maximum Salary: 287100.00 Salary Unit: Yearly