TechPride
Digital Content and Experience Designer
TechPride - Washington, District of Columbia, us, 20022
Work at TechPride
Overview
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Overview
TechPride is seeking a seasoned
Digital Content and Experience Designer
to lead the development and implementation of digital communications strategies that enhance user experience across federal digital platforms. As a Senior Business Consultant, you will guide digital transformation initiatives for government and commercial clients, ensuring their digital presence effectively supports strategic objectives, accessibility compliance, and user-centric design principles. This role will be hybrid at the U.S. Coast Guard Headquarters in Washington, DC.
Submit your CV and any additional required information after you have read this description by clicking on the application button. This role is ideal for a visionary strategist who excels at bridging communication, technology, and customer experience to deliver impactful digital solutions. Key Responsibilities Lead the planning, development, and execution of strategic digital communications strategies for federal or commercial clients. Advise clients on best practices in website design, user experience, and digital modernization to ensure alignment with mission, user needs, and compliance standards. Provide expert consulting on customer experience (CX) design, stakeholder engagement, and journey mapping across digital channels. Collaborate with multidisciplinary teams (e.g., IT, communications, UX/UI, content, accessibility) to deliver unified digital experiences. Conduct assessments of current digital assets and recommend enhancements that improve usability, content clarity, and audience engagement. Guide the selection and integration of digital tools and content management systems (CMS) that support modern communication goals. Clearly and effectively communicate digital strategy insights and progress to executive stakeholders and project sponsors. Support implementation oversight, governance planning, and digital content lifecycle management. Required Qualifications Bachelor’s degree in Business, Communications, Marketing, Digital Media, or a related field. 12 years of relevant experience,
OR 8 years of experience with a Master’s degree or higher in Business, Communications, Marketing, Digital Media, or a related field. Demonstrated success planning, implementing, and managing strategic digital communications for federal or commercial clients. Strong oral and written communication skills with the ability to collaborate with stakeholders across levels and disciplines. Ability to obtain and maintain a Public Trust clearance. Proven ability to align web presence, branding, and customer experience goals with broader organizational strategies. Preferred Skills Experience working in a federal consulting or digital services environment. Deep understanding of accessibility standards (e.g., Section 508), user-centered design, and digital performance measurement. Familiarity with web design tools (e.g., Figma, Adobe XD), CMS platforms (e.g., Drupal, WordPress), and Agile development principles. Experience conducting user research, A/B testing, or usability assessments to inform digital design decisions. Background in digital marketing, CX design, or digital transformation strategy is a plus. Benefits are an important part of TechPride Team Members’ overall compensation. TechPride is pleased to offer quality benefits for full time employees including health, vision, and dental insurance, short- and long-term disability insurance, term life insurance, 401K matching, paid time off and educational assistance, paid professional development hours, and certain reimbursements. TechPride is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. TechPride participates in E-Verify. E-Verify is a web-based system through which employers electronically confirm the employment eligibility of their employees and is administered by SSA and U.S. Citizenship and Immigration Services (USCIS). Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionWriting/Editing and Consulting IndustriesBusiness Consulting and Services Referrals increase your chances of interviewing at TechPride by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Disability insurance Get notified when a new job is posted. Sign in to set job alerts for “Content Designer” roles. Washington, DC $60,000.00-$70,000.00 2 months ago District of Columbia, United States 1 month ago Deputy Communications Director – Social Media District of Columbia, United States 2 weeks ago Visual Designer, Amazon Payment ProductsGraphic Design Associate (Entry-Level Limited Term) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Digital Content and Experience Designer
to lead the development and implementation of digital communications strategies that enhance user experience across federal digital platforms. As a Senior Business Consultant, you will guide digital transformation initiatives for government and commercial clients, ensuring their digital presence effectively supports strategic objectives, accessibility compliance, and user-centric design principles. This role will be hybrid at the U.S. Coast Guard Headquarters in Washington, DC.
Submit your CV and any additional required information after you have read this description by clicking on the application button. This role is ideal for a visionary strategist who excels at bridging communication, technology, and customer experience to deliver impactful digital solutions. Key Responsibilities Lead the planning, development, and execution of strategic digital communications strategies for federal or commercial clients. Advise clients on best practices in website design, user experience, and digital modernization to ensure alignment with mission, user needs, and compliance standards. Provide expert consulting on customer experience (CX) design, stakeholder engagement, and journey mapping across digital channels. Collaborate with multidisciplinary teams (e.g., IT, communications, UX/UI, content, accessibility) to deliver unified digital experiences. Conduct assessments of current digital assets and recommend enhancements that improve usability, content clarity, and audience engagement. Guide the selection and integration of digital tools and content management systems (CMS) that support modern communication goals. Clearly and effectively communicate digital strategy insights and progress to executive stakeholders and project sponsors. Support implementation oversight, governance planning, and digital content lifecycle management. Required Qualifications Bachelor’s degree in Business, Communications, Marketing, Digital Media, or a related field. 12 years of relevant experience,
OR 8 years of experience with a Master’s degree or higher in Business, Communications, Marketing, Digital Media, or a related field. Demonstrated success planning, implementing, and managing strategic digital communications for federal or commercial clients. Strong oral and written communication skills with the ability to collaborate with stakeholders across levels and disciplines. Ability to obtain and maintain a Public Trust clearance. Proven ability to align web presence, branding, and customer experience goals with broader organizational strategies. Preferred Skills Experience working in a federal consulting or digital services environment. Deep understanding of accessibility standards (e.g., Section 508), user-centered design, and digital performance measurement. Familiarity with web design tools (e.g., Figma, Adobe XD), CMS platforms (e.g., Drupal, WordPress), and Agile development principles. Experience conducting user research, A/B testing, or usability assessments to inform digital design decisions. Background in digital marketing, CX design, or digital transformation strategy is a plus. Benefits are an important part of TechPride Team Members’ overall compensation. TechPride is pleased to offer quality benefits for full time employees including health, vision, and dental insurance, short- and long-term disability insurance, term life insurance, 401K matching, paid time off and educational assistance, paid professional development hours, and certain reimbursements. TechPride is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. TechPride participates in E-Verify. E-Verify is a web-based system through which employers electronically confirm the employment eligibility of their employees and is administered by SSA and U.S. Citizenship and Immigration Services (USCIS). Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionWriting/Editing and Consulting IndustriesBusiness Consulting and Services Referrals increase your chances of interviewing at TechPride by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Disability insurance Get notified when a new job is posted. Sign in to set job alerts for “Content Designer” roles. Washington, DC $60,000.00-$70,000.00 2 months ago District of Columbia, United States 1 month ago Deputy Communications Director – Social Media District of Columbia, United States 2 weeks ago Visual Designer, Amazon Payment ProductsGraphic Design Associate (Entry-Level Limited Term) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr