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Part-Time Patron Services Library Assistant

The Livingston Library is seeking an enthusiastic and outgoing individual to join our team as a part-time Library Assistant in our Patron Services department. We seek an individual who will strive to offer our diverse community of 31,000+ residents excellent customer service while being friendly, professional, and efficient. Excellent communication and computer skills are a must. The successful candidate must be able to perform a wide range of clerical, paraprofessional tasks, and other support duties.

This is a part-time position of approximately 19 hours per week including evening and daytime hours, as well as one weekend (Saturday and Sunday) per month.

Responsibilities

1. Possess a demonstrated commitment to excellent customer service by being attentive, approachable, kind, and helpful to everyone.
2. Inspire a connection to all facets of the library by introducing customers to all we do: programs, collections, resources, and much more.
3. Assist with inquiries regarding patron accounts, checking materials in and out, program registration, providing basic readers’ advisory, answering phones, and answering basic reference and directional questions.
4. Daily shelving and shelf reading of materials.
5. Be a team member who welcomes and accepts input, seeks out advice on how to handle situations, and supports team members by keeping them informed and offering help.
6. Assist with basic computer troubleshooting, copier, printing, and faxing.
7. Perform other duties as needed.

Requirements

1. Ability to converse clearly, concisely, and courteously.
2. Comfortable enforcing behavior guidelines in line with the Library’s policies.
3. Computer literacy skill set.
4. Ability to lift, push, pull, and carry 25-40 lbs on a routine basis.

A high school diploma or equivalent, along with some relevant library work and/or other work experiences are required. Past experience in a library setting is a plus.

Send a resume, cover letter, and three (3) references to hr [at] livingston.bccls.org. The Library will contact applicants for an interview. Salary range is $16.16 per hour. Pro-rated leave included. Work schedule is approximately 19 hours a week, including evening and weekend hours. Must pass a mandatory background check. Position will remain open until filled.