FSR
FSR is hiring: Assistant Community Manager in Bethany Beach
FSR - Bethany Beach, DE, United States, 19999
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Overview
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Overview
Description
Job Overview:
As an Assistant Community Manager, you will provide support to management in the overall operations of Community Association business and deliver exceptional customer service to owners, residents, clients, and vendors.
Disclaimer:
The schedule will be adjusted to include weekends from April to October each year.
Your Responsibilities:
- Provide exceptional customer service to clients and vendors at all times.
- Respond to inquiries and provide resolution to questions or concerns in a timely fashion.
- Assist with the daily general financial management and recordkeeping.
- Assist with the bid process.
- Conduct regular inspections of the site, where needed.
- Maintain all records in Connect including work orders, resident information, Association documents, and community information.
- Ensure maintenance of all files, records, and correspondence in accordance with company procedures and good business practices.
- Attend all Board meetings, where necessary.
- Assist with preparation of Board meeting agenda, monthly management report, and all other reports and material needed for Board Packet.
- Assist with establishing an annual calendar indicating all association activity, deadlines, election, meetings, projects, etc.
- Assist all walk-in homeowners and refer to Community Manager when necessary.
- Handle mailings, as needed and required.
- Recordkeeping – binders to be kept with the following: Monthly Agendas, Modification Requests, Work Orders, Financials (including Social/Trip accounting).
- Meet with Community Manager weekly to ensure completion of open action items.
- Regular attendance and punctuality are essential functions for the role.
Additional Responsibilities:
- Practice and adhere to FirstService Residential Global Service Standards.
- Conduct business at all times with the highest standards of personal, professional, and ethical conduct.
- Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
- May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level