Product Designer (UX), GMNS Job at American Express in Phoenix
American Express - Phoenix, AZ, United States, 85003![American Express](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
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Overview
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
We are seeking a Product Designer to join the Global Merchant & Network Services (GMNS) Design Team. The GMNS Design Team is focused on creating and improving digital experiences for Merchant and Network customers. This role is a unique opportunity for a passionate, driven designer to help influence and grow design within GMNS.
How will you make an impact in this role?
- Elevate the overall quality of UX and UI design of digital experiences for Merchants and Network customers.
- Partner closely with the Product, Research, Analytics, Marketing, and Engineering teams to define and create designs.
- Deliver designs and work with Engineering to ensure proper implementation.
- Develop insight-driven solutions by partnering with our Researchers & Analytics team to incorporate user findings and principles throughout the creative process.
- Transform ideas, business opportunities, partner feedback, and research into a vision that provides a clear, useful, and desirable outcome for users.
- Regularly share your designs and review the work of other team members to gain insights, feedback, and drive cross-team collaboration.
- Look for and share opportunities to refine both individual and team processes.
- Clearly and confidently communicate with an affinity for visual storytelling.
- Be a passionate advocate for Amex Merchant and Network customers.
Minimum Qualifications
- 4+ years professional experience.
- Experience working closely with product and engineering teams in an agile environment.
- Exceptional skills in UX and Interaction design.
- Mastery of Figma, design and prototyping tools.
- Experience utilizing or contributing to design systems and DesignOps.
- Experience managing and prioritizing multiple projects.
- Experience communicating to business partners how design delivers on user and business goals.
- Bachelor’s degree in a related field or relevant work experience.
- Must be able to work in-office from NYC at least 3 days/week.
Preferred Qualifications
- Experience implementing UX writing and microcopy best practices.
- Understanding of information architecture and how to apply it to design.
- Experience creating journey maps and service blueprints to understand and communicate a full end-to-end experience.
- Experience working in a heavily regulated industry or on a project with substantial design constraints.
- A portfolio highlighting your end-to-end design process.
Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
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