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About the Company: We are a leading publisher of legal information, transforming into a legal information-as-a-service provider over the past eight years. We utilize modern SaaS solutions such as NetSuite, Salesforce, Shopify, and more to serve our subscription-based customer base. Our reliance on external vendors and legacy integration decisions has created technical debt and operational inefficiencies that now require a strategic overhaul. Role OverviewWe are seeking a visionary IT Director leader to architect and execute an AI-enabled transformation of our back-office and go-to-market systems. This role is pivotal in simplifying operations, reducing costs, and unlocking new capabilities to deliver an elevated customer and employee experience. Day-to-Day Responsibilities: * Strategic IT Transformation: Lead the strategic overhaul of the IT landscape to address technical debt and operational inefficiencies. * Team Management: Oversee a team of five IT professionals, providing guidance and support to ensure effective performance. * Vendor Collaboration: Work closely with third-party vendors for NetSuite support and internal helpdesk services. * Operational Oversight: Manage IT operations across all non-product business areas, including sales, marketing automation, CRM, finance, and infrastructure. * Productivity Enhancement: Implement technology and AI solutions to enhance productivity and efficiency. * Roadmap Development: Establish a roadmap for sustainable IT operations and long-term cost optimization. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . - Experience working in a Legal or digital publishing background - Experience supporting ERP environments (Preferably NetSuite) - Bachelor's degree in a relevant field - PMP Certification Experience using AI Enablement for Automation- 7 + Years of experience in IT Leadership - Experience working with Salesforce Architecture and SaaS Deployments - Hands on experience working in IT Systems and Cloud Technologies - Experience withing workforce delegation and capacity management between resources. - Experience being a cross techno functional liaison between different departments. - Experience with stakeholder management Solution oriented mindset with great communication skills.