Team Lead, Retail Media
ROI Revolution - Raleigh, North Carolina, United States, 27601![ROI Revolution](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at ROI Revolution
Overview
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Overview
Our desired candidate must be supportive, professional, and energized by client service. You are passionate about fostering an inclusive, cohesive, and high-performing team environment with a track record for delivering results. You are comfortable delivering candid feedback to motivate and influence others, eager to embrace and implement change, and demonstrate strong business and creative instincts.
How will you make a difference?
As Team Lead of our Retail Media team, you’ll play an integral role in supporting the needs of client relationships across Amazon, Walmart, Home Depot, and other marketplaces, while leading your team to do the same. You will ensure the success of retail brands through assisting with strategies, facilitating growth marketing plans, and identifying key operational opportunities that impact their growth.
As a Team Lead at ROI Revolution, you will play a unique role in coaching and developing a team of highly strategic marketers comprised of strategists and analysts skilled in all aspects of retail media including advertising, content optimization, and creative management. If you enjoy collaborating regularly with multiple service and leadership teams across Client and Corporate Services to ensure your team and client portfolios are set up for success, we encourage you to apply today!
What will you do?
Coach, support, and develop your team members in a way that evokes strong performance and creates and maintains an environment of inclusion and belongingProactively provide performance insights and strategy recommendations to your team; ensure proper follow-throughLead client retention efforts through identification of growth opportunities, sharing of industry trends, and internal escalation of warning signs with thorough action plansServe as support system and primary change agent for highly strategic client outputs (i.e. calls, quarterly business reviews, annual planning, and on-site client visits)Audit and inspect your team’s work product for executional excellence (i.e., reporting, key performance indicators, investment, and tools)Build a strong partnership with our channel-specific and technology representatives, serving as an advocate for client escalations, team needs, and adoptionServe as an Executive Lead on key client accounts, coaching the integrated team, adding value for clients, and monitoring profitabilityMeet with direct reports regularly using our Performance Management tools to ensure reports can grow and develop professionallyCollaborate with Sales and Marketing to vet new clients, participate in pitches, and promote team and service wins internally and externally as applicableFacilitate teaching and training team on new tools, tactics and technology, ensure team-wide compliance when appropriateCollaborate with HR and Client Services Operations and Training Manager to hire, onboard and train new employeesCompile and organize content for and lead team meetings, celebrations, and team buildersFoster a positive team culture of high-morale, intentional inclusion, and radical candor ensuring all team member perspectives are valued and celebrated in key decision makingPerform other duties as assigned by the Director of Product Optimization and AnalyticsRequirements:
Minimum qualifications are listed below; however, stronger skillsets and experience are welcome and rewarded at ROI!
Bachelor’s degree4+ years of professional experience in digital marketing with a minimum of 1 year of experience in Amazon/retail marketplaces advertisingEssential Qualifications:
Ability to articulate plans for growth and development for both internal team members and external clientsAn experimental mindset living by example to seek new opportunities and developments within the retail and digital marketing industryStrong business marketing acumenClient-centric focus with the ability and motivation to drive client retention and happinessProblem solving skills and an aptitude to “run toward problems” to help your teamSelf-starter who can operate independently or with limited guidance as neededOutstanding active listening skills and the ability to effectively communicate complex ideas conciselyDemonstrated success coaching, leading, mentoring and/or developing othersUnique ability to train and develop both strategic and tactically skilled marketersEmbodies ROI’s core values and is happy to contribute to a collaborative team environmentThis description is intended to describe the general nature and level of work of the job, not an exhaustive list
About ROI Revolution
At ROI, our vision is to be the best in the world at growing large brands online. In fact, ROIers have been helping brands exceed their digital marketing goals through paid advertising, website optimization, social media and more since 2002. Learn more about how we support our clients and revolutionize the way they do business.
A Culture that Cares
ROI is more than just a digital marketing agency. We are a group of individuals committed to supporting and empowering each other and our local community. We value the thoughts and ideas that arise from a diverse workforce and work to foster a space of inclusion and belonging for every ROIer.
In recognition of our team members’ unique personal needs, we strive to take a holistic approach to our total compensation and benefits package:
Workplace flexibility supported by a hybrid work environment and core hours20 days of PTO with incremental increases as your ROI career progresses10 paid holidaysComprehensive health benefits (ROI covers 100% of the cost for employee medical and dental)Paid disability and life insuranceMonthly education bonusTeam lunches twice per quarterQuarterly team buildersFully stocked kitchen and catered weekly lunchCollaborative office space with onsite gym and game room
For more details visit our Careers page or ask your Talent Acquisition Specialist!
ROI Revolution is an equal opportunity employer and is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law.