Get new jobs for this search by email

Director of User Experience (Hybrid, Acton MA))

Join to apply for the Director of User Experience (Hybrid, Acton MA)) role at Insulet Corporation

Director of User Experience (Hybrid, Acton MA))

Join to apply for the Director of User Experience (Hybrid, Acton MA)) role at Insulet Corporation

We are seeking a highly experienced Director of User Experience to help Insulet create a world class work experience for our employees. Working with leaders from multiple areas of the company, this role focuses on engaging the workforce from pre-boarding of new hires to their departure, ensuring a seamless and impactful user experience across various touchpoints. The candidate will help lead our efforts driving the adoption of new technologies and work solutions across our organization. This role develops the engagement strategies and defines the channels, creates the content plans, including video and written materials based on their deep experience and proven track record. The ideal candidate will be creative, bring strong positive energy, and knowledgeable about social media strategies to enhance our training programs' reach and effectiveness. A better title for this role is User Experience Influencer.

Key Responsibilities

• Engage leadership to understand an align with Insulet goals and business priorities
• Create engagement strategies to successfully gather accurate and actionable data
• Collaborate with stakeholders and leadership to create Organizational Change solutions to support Insulet’s “Way of Work” initiatives and goals
• Provide expert insight of the engagement data and KPI’s to business groups that identifies success, gaps, and areas of opportunity
• Working with varied functional groups develop and implement training programs, including videos, seminars, “office hours”, and written content, to facilitate the understanding, learning, and adoption of new technologies and work solutions
• Utilize social media strategies to promote training programs and engage employees across multiple countries and languages
• Stay updated with the latest trends in technology and training methodologies to ensure our programs remain cutting-edge and effective
• Foster a culture of continuous learning and innovation within the organization
• Serve as the technology evangelist and champion, promoting the benefits of new technologies and work solutions
• Engage and partner with Executive Leadership to gain support and align technology adoption strategies with organizational goals
• Leverage ServiceNow, the Unified Portal, and other tools to create effective engagement solutions
  
  

Company Mission and Values: Our mission is to empower our employees with the knowledge and tools they need to excel in their roles and drive the company's success. We are committed to fostering a culture of innovation, collaboration, and continuous learning. Our core values include:

• Innovation: We embrace new ideas and technologies to stay ahead in a rapidly changing world
• Collaboration: We believe in the power of teamwork and encourage open communication and cooperation across all levels of the organization
• Continuous Learning: We are dedicated to the ongoing development of our employees, providing opportunities for growth and advancement
• Integrity: We uphold the highest standards of honesty and transparency in all our actions
• Customer Focus: We prioritize the needs of our customers and strive to exceed their expectations in everything we do
  
  

Qualifications

Minimum of 10+ years in organizational change experience, with at least 5 years developing and leading companywide user experience engagement and organizational change plans for larger user populations

Experience working with and integrating enablement solutions through ServiceNow, a Unified Service Portal, or similar service management tools

Comprehensive understanding of the MS O365 productivity platform and apps with an emphasis on MS Teams

Active experience with MS Copilot and how it integrates with O365 and the enterprise

Experience working with and integrating enablement solutions through ServiceNow or similar service management platform

Strong experience and understanding on AI in the workplace

Experience in managing technology adoption and upskilling programs across multiple countries and languages

Familiarity with various learning management systems and training platforms

Strong background in developing video and written training content

In-depth knowledge of and experience with social media strategies and their use in engagement, learning, and organizational change

Experience successfully managing and mentoring UX teams

Excellent communication and interpersonal skills, with the ability to work effectively across different cultures and languages

Ability to travel as needed to support global training initiatives.

Proven ability to engage and influence at the Leadership level

Bachelor's degree in a relevant field such as Marketing, Business Administration, Information Technology, Digital Media, or a related field

NOTE: This position is eligible for hybrid working arrangements (requires on-site work from an Insulet office at least 3x/week; may work remotely other days).

Additional Information

The US base salary range for this full-time position is $163,950.00 - $245,925.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.

We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

(Know Your Rights)

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Medical Equipment Manufacturing

Referrals increase your chances of interviewing at Insulet Corporation by 2x

Sign in to set job alerts for “Director of User Experience” roles.

Boston, MA $200,000.00-$215,000.00 5 days ago

Director of User Experience and Service Design

Massachusetts, United States $158,000.00-$210,000.00 6 days ago

Sr Director, Infrastructure & Operations

Boston, MA $243,166.84-$388,435.34 3 months ago

Director of Embedded Software Engineering

Director of Product, Buyer Experience & Storefront

Director of Wellness at Boston University Hillel

Senior Manager, Experience Design, Marketing Experiences

Project Manager (Public Facilities Department)

Project Manager (Public Facilities Department)

Knowledge Management Solutions Product Manager

Boston, MA $135,000.00-$155,000.00 6 days ago

Senior Manager, Experience Design, Commerce

UX Design Manager -- Wealth Chapter Leader: Cash Solutions

Waltham, MA $170,000.00-$210,000.00 1 day ago

Open Space and Recreation Project Manager

Boston, MA $84,000.00-$126,000.00 6 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr