Service Writer Hourly Job at Sun State International Trucks in Sa...
Sun State International Trucks - Sarasota, FL, United States, 34243
Work at Sun State International Trucks
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Job Description
???? We’re Hiring! ????
Service Writer – Sarasota, FL
Sun State International Trucks is looking for an experienced Service Writer to join our team in Sarasota, FL. This role is responsible for creating and managing repair orders while delivering exceptional customer service.
About UsSun State International Trucks is a locally owned dealership with five locations across Florida, retailing International brand trucks. We sell new and used trucks and trailers and are authorized dealers of IC Bus, Hyundai Translead trailers, and Globe trailers. We provide parts and service for heavy-duty trucks of all brands.
Service Writer Qualifications:✔ High School Diploma or equivalent
✔ 2+ years of Service Advisory experience
✔ 2+ years of Customer Service experience
✔ Heavy-duty truck service experience preferred
✔ Strong customer service and communication skills
✔ Proficiency in Microsoft Office Suite
✔ Ability to prioritize tasks and work independently
✔ Capable of meeting physical job requirements (lifting up to 50 lbs, standing, walking, and using hands/fingers)
???? Listen to and evaluate customer needs
???? Create and maintain Repair Orders
???? Assign workflow to technicians and motivate team efficiency
???? Ensure proper warranty coding of work orders
???? Monitor Work-In-Progress daily
???? Coordinate with the Parts Department
???? Competitive Pay
???? Comprehensive Benefits – Medical, Dental, Vision, Life Insurance
???? 401(k) with Employer Match
???? Locally Owned & Operated Business
If you’re organized, detail-oriented, and passionate about customer service, we’d love to hear from you!
???? Apply Today!
Sun State International Trucks provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local.