Fidelity Investments
Co-op, Design Researcher
Fidelity Investments - Boston, Massachusetts, us, 02298
Work at Fidelity Investments
Overview
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Overview
Job Description:
The company Fidelity Center for Applied Technology (FCAT https://fcatalyst.com/overview) drives innovation to advance Fidelity's market leadership. FCAT teams assess, test, and scale concepts and ideas involving blockchain, artificial intelligence, fintech, quantum computing, and emerging technologies to enhance customer experiences and keep Fidelity at the forefront of the financial services industry. Celebrating 25 years of innovation, FCAT focuses on these cutting-edge technologies and sociocultural trends to shape the future of financial services. What you'll be working on As a co-op student, you will collaborate with FCAT's design team, leveraging speculative design philosophies, user research methodologies, and design thinking to envision and create future experiences. Our speculative design practice combines creativity, strategy, and rigorous research to craft products, spaces, and vivid storytelling, taking a holistic approach to design innovation. We challenge conventional problem-solving by adopting fresh perspectives to envision bold alternatives-think sci-fi meets financial investing. Your Role You will work alongside and support our experienced design team from research and ideation to sketching and rapid prototyping. You will assist in creating multimodal outputs while developing a full story arc. Most projects are iterative and driven by multiple feedback cycles. What We're Looking For We seek someone eager to engage in groundbreaking collaboration, with a bias towards action, the ability to embrace failure, and a strong intellectual curiosity. We value individuals who can play, learn, and have fun. We believe the world would be a better place if we rolled up our sleeves and made prototypes to get quick feedback from real users. Qualifications Core Qualifications Interest in the future of digital experiences
Interested in emerging technologies (e.g. VR, Generative and Agentic AI)
Comfortable with ambiguity, inquisitive and eager to learn
Problem-solving skills, ability to think critically about design challenges, conceptualize and communicate ideas effectively
Passionate about human-centric approach in all actions and decisions
Able to work collaboratively within a team environment
Strong inter-personal and communication skills
Excellent presentation and facilitation skills
You can build and specify market requirements for current and future products by conducting market research with customers and non-customers
You have a strong interest in analyzing consumer trends and customer feedback to add new product ideas and themes into the pipeline
You understand the importance of conducting competitive analysis to ensure the team is on top of the dynamic landscape
You can work with others across the firm to collaboratively learn more about Fidelity
Skills in quantitative research manipulated to create qualitative results, i.e., writing screeners and surveys using remote testing for researching early-stage prototypes
Developing skill in identifying hidden customer segments and latent customer needs
Communicate clearly and effectively. Use research insights to create an emotional connection with customers.
Preferred: Comfortable with software including but not limited to Adobe Creative Suite and Figma
Participation in extracurricular clubs such as Scout, Sandbox, etc.
One previous co-op experience
Certifications:
Company Overview Fidelity Investments is a privately held company with a mission
to strengthen the financial well-being of our clients.
We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to
Find Your Fidelity
at fidelitycareers.com. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com. PDN-9e512833-339e-4437-9c2a-097c7f16c6a8
The company Fidelity Center for Applied Technology (FCAT https://fcatalyst.com/overview) drives innovation to advance Fidelity's market leadership. FCAT teams assess, test, and scale concepts and ideas involving blockchain, artificial intelligence, fintech, quantum computing, and emerging technologies to enhance customer experiences and keep Fidelity at the forefront of the financial services industry. Celebrating 25 years of innovation, FCAT focuses on these cutting-edge technologies and sociocultural trends to shape the future of financial services. What you'll be working on As a co-op student, you will collaborate with FCAT's design team, leveraging speculative design philosophies, user research methodologies, and design thinking to envision and create future experiences. Our speculative design practice combines creativity, strategy, and rigorous research to craft products, spaces, and vivid storytelling, taking a holistic approach to design innovation. We challenge conventional problem-solving by adopting fresh perspectives to envision bold alternatives-think sci-fi meets financial investing. Your Role You will work alongside and support our experienced design team from research and ideation to sketching and rapid prototyping. You will assist in creating multimodal outputs while developing a full story arc. Most projects are iterative and driven by multiple feedback cycles. What We're Looking For We seek someone eager to engage in groundbreaking collaboration, with a bias towards action, the ability to embrace failure, and a strong intellectual curiosity. We value individuals who can play, learn, and have fun. We believe the world would be a better place if we rolled up our sleeves and made prototypes to get quick feedback from real users. Qualifications Core Qualifications Interest in the future of digital experiences
Interested in emerging technologies (e.g. VR, Generative and Agentic AI)
Comfortable with ambiguity, inquisitive and eager to learn
Problem-solving skills, ability to think critically about design challenges, conceptualize and communicate ideas effectively
Passionate about human-centric approach in all actions and decisions
Able to work collaboratively within a team environment
Strong inter-personal and communication skills
Excellent presentation and facilitation skills
You can build and specify market requirements for current and future products by conducting market research with customers and non-customers
You have a strong interest in analyzing consumer trends and customer feedback to add new product ideas and themes into the pipeline
You understand the importance of conducting competitive analysis to ensure the team is on top of the dynamic landscape
You can work with others across the firm to collaboratively learn more about Fidelity
Skills in quantitative research manipulated to create qualitative results, i.e., writing screeners and surveys using remote testing for researching early-stage prototypes
Developing skill in identifying hidden customer segments and latent customer needs
Communicate clearly and effectively. Use research insights to create an emotional connection with customers.
Preferred: Comfortable with software including but not limited to Adobe Creative Suite and Figma
Participation in extracurricular clubs such as Scout, Sandbox, etc.
One previous co-op experience
Certifications:
Company Overview Fidelity Investments is a privately held company with a mission
to strengthen the financial well-being of our clients.
We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to
Find Your Fidelity
at fidelitycareers.com. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com. PDN-9e512833-339e-4437-9c2a-097c7f16c6a8