In House Marketing Manager - Solara Surfside Resort
Bluegreen Vacations - Fort Lauderdale, Florida, us, 33336![Bluegreen Vacations](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Bluegreen Vacations
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Overview
is responsible for overseeing the day to day activities of the In-House Marketing department. Must be able to drive production for all In-House Marketing programs (owners, samplers, renters and exchangers).Recruit, train, and develop staff; conduct performance appraisals, counseling, and coaching sessionsManage representative performance standards & penetrationDesign programs to increase tour flow during off season monthsMaintain site penetration above approved levels without generating guest complaintsMaintain tour and/or gifting cost below approved or budgeted levelsHold weekly meetings with all associates to address procedures, policies, issues, and programsEnsure weekly In-House reports are submitted to In House by set deadlineManage Concierge Front Desk and/or In House Marketing personnel. Includes ensuring daily, weekly and monthly reporting is accurate from both a Concierge and Financial standpointJob Requirements:High School Diploma or equivalentOne year of Timeshare, Management and Customer Service experienceConcierge, Web Based Reporting, and basic check-in procedures customer service and quality fundamentals, MS Office Suite.Detailed-oriented with strong analytical and problem-solving skills, strong ability to think strategically and analyze information timely and accurately, strong interpersonal communication skills to deal effectively with all levels of the organization