Live Nation Entertainment
Live Nation Entertainment is hiring: Phone Ambassador - MGM Music...
Live Nation Entertainment - Boston, MA, United States, 02108
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Overview
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Overview
Live Nation Entertainment - JobID: JR-77850 [Guest Service / Concierge] As a Phone Ambassador at Live Nation Entertainment, you'll: Answer all incoming calls to the venue and provide guests with excellent customer service while answering all questions/concerns; Monitor all venue email inboxes and answer guest emails in a timely manner; Look for ways to proactively assist the guests to ensure they have an enjoyable experience; Answer questions about common venue programs such as upgrades, purchasing fan merchandise, etc; Assist in resolving guest complaints; Maintain accurate records of customer interactions...Hiring Immediately >>