DIRECTOR OF SALES AND MARKETING
Hyatt Place Sterling Dulles Airport North - Long Island City, New York, United States, 11101![Hyatt Place Sterling Dulles Airport North](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Hyatt Place Sterling Dulles Airport North
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Overview
Love where you work. Join a family that values respect, integrity, humility, empathy, creativity, and fun. At Hyatt, diversity, equity, and inclusion are at the core of our purpose, to care for people, so they can be their best.
Ready to make your application Please do read through the description at least once before clicking on Apply.Located directly across the street from Carnegie Hall, one block from Central Park and a short distance to MoMA and Lincoln Center, the 211-room Park Hyatt New York is a Five-Star award-winning hotel offering close proximity to global icons of both culture and industry. Spacious guestrooms inspired by New York’s most well-appointed homes enjoy an abundance of natural light and luxurious spa-like bathrooms. Striking interior architectural design and a rotating art collection set the backdrop for bespoke events. The hotel boasts a personalized wellness experience at Spa Nalai, with its indoor saltwater swimming pool, eucalyptus steam room, oversized hot tub and 24-hour fitness center, magnificent city views.The Director of Sales and Marketing has direct oversight of the Sales, Events and Marketing operations of the hotel. This role leads the development and implementation of both short-term and long-term strategies in all sales, events and marketing channels to achieve the hotel’s revenue goals and increase market share performance. We are looking for an innovative and proactive approach to sales generation to drive our hotel’s performance.WHAT IS EXPECTED OF Director of Sales, Marketing and Events (DOSME)Direct leadership of the Sales, Marketing and Events team. The DOSM has responsibility for the Sales, Events and Marketing Budget/P&L inclusive of revenue forecasting, advertising, marketing, public relations, developing, and writing business plans, and ownership engagement.Developing, implementing, and monitoring the hotel’s sales strategy to achieve and exceed forecasted revenue targets in Rooms, Food and Beverage, and all other revenue-generating departments.Ability to understand and communicate market trends, demand generators, supply/demand, and economic factors affecting hotel performance.Integral part of the hotel’s strategy team; must be a dynamic and innovative thinker for optimal impact.Managing recruitment and hiring of sales and event team, training, managing, and coaching managers in their selling and servicing process in order to meet company goals and maximize hotel revenues.Train and monitor the group contractual agreement process, business evaluation, rate quotes, reactive and proactive business efforts.Direct leadership of the marketing, communications, and agency partners; confident and knowledgeable in public relations and marketing strategies to drive direct business while supporting and developing the marketing team.Design, implement, and facilitate the annual marketing plan for the hotel. Identify challenges throughout the booking cycle and develop a plan with tactics to address those concerns.Develop group and events marketing materials and strategic road maps for the hotel. Ensure implementation and oversee execution.Devise new ways to expand the client base through prospecting, marketing, and cultivating key relationships.Attend major travel, trade and corporate functions and conduct sales trips based on business priorities which may include travel on weekends and evening events; domestic and international travel required.Building and maintaining strong client relations and developing accounts to increase market share across all revenue streams – locally, nationally, and internationally.Manage the hotel sales contracts and achievement of the hotel revenue plan.Create and present the hotel’s results in monthly asset management meetings.Interact with the operation team to ensure understanding of guest needs and in creating a working relationship within all areas of the operation.QualificationsEXPERIENCEMinimum of 10 years’ experience in leading a hotel’s sales, events and marketing initiatives and teams at an upper upscale or luxury hotel.Must be a caring leader that builds trust and engagement by cultivating genuine relationships.An innovative, strategic and dynamic thinker.Excellent interpersonal, communication, presentation, and time management skills.Proven sales experience with the ability to lead, guide and achieve personal revenue goals.Ability to use analytical data to create a sales strategy with a results-driven approach.Strategic orientation with the know-how to problem solve under pressure.Proficient in Microsoft Office programs and TravelClick Suite of reports.We offer competitive salary, medical, dental, and life insurance, short-term and long-term disability, 401(k), and travel benefits. The salary range for this position is $175,000 - $225,000. Position is eligible for an incentive compensation plan. This is the pay range for this position at Park Hyatt New York. Decisions regarding individual salaries will be based on a number of factors including experience and education.
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