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CompTIA is a leading voice and advocate for the $5 trillion global information technology ecosystem; and the estimated 75 million industry and tech professionals who design, implement, manage, and safeguard the technology that powers the world’s economy.

Through education, training, certifications, philanthropy and market research, CompTIA promotes industry growth; the development of a highly skilled workforce and a commitment to creating an environment where innovation happens, and the opportunities and benefits made possible through technology are available to all.

Summary:

The Senior Manager, Content Development is responsible for managing the creation of high-quality learning courses, experiences, and assets for an assigned domain, contributing to on time delivery of products.

Essential Duties and Responsibilities:

1. Partner with product team leadership and colleagues to execute the organization’s vision for CompTIA products and programs on a global scale.
2. Manage the day-to-day development of learning courses and content assets for a given domain, directing SMEs, authors, and contributors as needed, with a focus on innovation, quality, and meeting project deadlines.
3. Collaborate with the guild to determine what learning assets are most appropriate to meet specified learning goals.
4. Adhere to the principles of CompTIA’s overarching content strategy, prioritizing reuse and single source authoring, amongst other tactics, to accelerate product release cycles.
5. Apply the latest developments and best practices in learning and instructional design, alongside feedback from internal and external stakeholders, to assigned projects.
6. Manage project tracking and status tools to ensure project teams are working at appropriate volumes and velocity to enable on-time product launch.
7. Create subject matter expert profiles for Intelligence Engagement team to use for recruiting third-party content creators and reviewers.
8. Manage publishing process for how content is deployed through learning platforms.

Key Performance Metrics:

1. Coordinate team and third party resources to ensure content meets quality standards and is the appropriate scope for the desired audience.
2. Implement initiatives that reduce development time.
3. Deliver course content on time and within budget.

Skills and Qualifications:

1. Excellent collaboration skills to work closely with cross-functional teams in order to drive product execution and innovation.
2. Passion for education and learning.
3. Excellent communication skills, both verbal and written.
4. Experience with software systems including authoring, project tracking platforms, and learning delivery platforms.
5. Knowledge of best practices learning and development methods.
6. Team player with high EQ who excels at working across teams.
7. Proven experience in Project Management, project tracking, managing vendors, and deadline management.
8. Experience working with SMEs and third party contributors for on time delivery and Quality Control.
9. Ability to coach and train SMEs and team members on instructional Design Principles.

Education and/or Experience:

1. Degree preferred but not required for the role.
2. 6+ years of direct experience in related field.

Why Join Us:

We're a team of driven, creative problem-solvers who are passionate about empowering people to realize their full potential. We foster a collaborative and inclusive culture where ideas are welcomed, growth is encouraged, and success is celebrated. We're not just looking for employees, we're looking for partners who share our vision and are eager to contribute to our purpose. If you're ready to unlock your potential and reach new heights, join us today.

Our team works hard and we recognize the importance of taking care of our own. We offer our employees a comprehensive suite of benefit offerings including:

• Health, Dental, and Vision Insurance & FSA/HSA Plans.
• Unlimited PTO & 15 Paid Holidays.
• 12 weeks of Paid Parental Leave.
• Sponsored Costco or Sam’s Membership.
• 401K Retirement Plan with 6% company match.
• Spot Bonuses for going above & beyond.
• Student Loan Repayment.
• Expected salary range based on experience and qualifications - $95,000 – $105,000.

We prohibit discrimination based on race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status.