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Director, Design Strategy Locations: Boston, MA Time Type: Full time Posted on: Posted Yesterday Job Requisition ID: 2098732 Job Description: As a member of the Product Design Strategy team, you will contribute to Fidelity's future growth using human-centered design to understand customers, generate new offerings, and rapidly experiment with new ideas. Your work will include designing and conducting user research, identifying insights and opportunity areas, leading ideation, and testing through prototypes. You will dig into challenging, ambiguous, human-centered problems that intersect with finance, technology, work, health, and data. The Expertise and Skills You Bring Master's degree in design or business, AND/OR 5-7 years of experience in Design Research / Design Strategy / Experience Strategy Background working on multiple projects at a design or innovation firm Ability to participate in a multidisciplinary team through the human-centered design process, leading specific workstreams Ability to independently design, lead, and execute qualitative research using various methods Ability to derive actionable insights and key frameworks from research Ability to translate insights to design and product solutions through ideation, concept development, testing, and iteration Excellent communication skills Bonus points for experience in highly-regulated industries (e.g., health care, financial services) The Team Product Design Strategy is an internal innovation group that partners with business units across Fidelity. We bring expertise in design research, strategic innovation, ideation, and UX design to create new products and solutions for our clients. We tackle early-stage opportunity areas to improve customer experiences using human-centered design and business analysis. About Us At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately-held company that values creating a work environment that attracts the best talent. We are proud of our diverse and inclusive workplace. Fidelity Investments is an equal opportunity employer. We will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. For more information about working at Fidelity, visit FidelityCareers.com. #J-18808-Ljbffr