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Job Description Career Opportunity: Content Marketing Associate with the Better Business Bureau (BBB) in Cincinnati, Ohio Are you passionate about making a difference? Do you thrive in dynamic environments where your creativity and strategic thinking can shine? If so, join BBB Cincinnati! What You Will Be Doing: Passion for the creative process and working with an external creative director. Ensure that all content, internally and publicly facing, is on brand, on point, consistent and accurate. Strong storytelling skillset and an organized strategic mindset, thinking about the work as an ecosystem, not a series of tasks. Confidence to develop a cohesive brand story across all platforms. Own social media strategy and how that ties to all the work we do. Understanding and leveraging AI tools to help with workload and efficiency, keeping abreast of what is new and excited about what is coming in the world of marketing and brand engagement. This role requires working with other team members and you will have oversight to ensure all content is on brand and meets national BBB standards. Exhibits sound understanding of all social media platforms both strategically and how to execute. Ability to stay neutral and not show any bias. We serve a wide and varied community. Qualifications: What We Are Looking For: Degree in marketing, communications, journalism, or writing. Proficiency in Microsoft Office, CMS, Smarter Select, Slack, and other marketing tools. Expertise in social media, strategy, content development, and execution. Builder of strategic content roadmaps and understanding of customer journeys. Ability to pivot and stay calm in the storm. Ability to thrive in the office in a busy department with multiple projects and staying organized. Knowledge of AEM, Core CMS, email content management systems. Creative thinker and strategist. Ready to Apply? Apply online at this link to join our talented team! Learn more about us at: BBB.org/cincinnati . #J-18808-Ljbffr