Digital Marketing Account Manager
The Clix Group - Saint Louis, Missouri, United States, 63146![The Clix Group](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at The Clix Group
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Overview
We are searching for a well-rounded digital marketing advisor, equipped with strong skills and competencies to drive her/his success as a Clix Account Manager. The mission of this role is to build long-lasting, performance-oriented, and relationship-driven client partnerships, especially through the leadership of effective digital marketing strategies across various industries and markets. An effective candidate is business-minded, and a credible digital marketing thought leader who commands confidence and is motivated by performance, empathy, and competition (among other competencies listed below).
Clix fosters an environment where there is a continual opportunity to learn and grow in your career. Our remote working options allow each team member to be more productive and work where they are most comfortable. However, our integration with the top digital collaboration tools allows the team to feel connected and work seamlessly even in a remote environment. On top of that, a competitive salary, a full range of benefits, matching 401(k), paid time off (PTO) and an all-around exciting working environment round out the package offered by Clix.
Role Responsibilities:Serve as the primary point of contact for assigned clients across all digital marketing communication (email, video, phone, and in-person)Serve as an impactful extension of each account's business and/or marketing department; operate with each business' best interests, goals, and needs in mindDevelop strong client relationships to reinforce the foundation of each Clix partnership (trust and confidence)Remain up to date on assigned accounts' and digital marketing industry trends; expand knowledge of broad digital marketing platforms and strategies, especially around channels such as organic, paid advertising, programmatic, email, and more...Develop account-level strategic ideas and solutions through individual and/or team brainstorming effortsManage ongoing digital marketing goal-setting and expectations management among accountsEducate and ensure a mutual understanding of goals, strategy, and supporting servicesDevelop reporting, and lead performance reviews and strategic planning efforts across all assigned accounts; articulate efforts effectively and provide meaningful insights tailored to each accountDrive thought leadership by sharing opportunities with accounts based not only on your expanding knowledge of digital marketing but also on Clix's expanding service capabilitiesEffectively work in a cross-functional team environment, especially with project management and service teammates and partners to fulfill Clix's accountabilitiesCollaborate and build positive relationships with team members and assist with deliverablesOther relevant tasks as assigned
Ideal Education and Experience:Bachelor's Degree in Management, Marketing, Communications or a related field is preferred3-5+ years of related experience in a client-facing Account Management roleDeep understanding of marketing principles and practicesAdvanced web analytics experiences (e.g. Google Analytics)Intermediate Microsoft Office experience or equivalentBeginner-to-intermediate experience with the WordPress content management systemExceptional interpersonal, communication, and writing skillsAbility to effectively interact with all levels of staff and clientsExcellent judgment, demonstrated leadership, and business acumenExcellent problem-solving skills with the ability to collaboratively resolve conflictsAbility to work with minimal supervision while maintaining focus and productivity, but knows when to ask for help when needed
Role Core Competencies:Reliable Team PlayerStrategic & Analysis SkillsCritical Thinking & Problem SolverEmotional IntelligenceAccountable Performance DriverPositive, Enthusiastic, High EnergyRunning MeetingsCommunicator (Oral and Written)Customer FocusDigital Marketing Know-how